Customer Care Jobs in Kuwait

Customer master data management within the sales order process when required (add new delivery address).Prioritize orders in case of shortages as per the customers' classification, and in case of need, according to the rules provided by the direct line manager.Coordinate return or More...

Insuring/increasing customer satisfaction through effective complaints handling and periodic customer care visits Provide scheduled preventive maintenance service to the customer and conduct periodic customer care visits to monitor product performance and customer satisfaction Tra More...

Definition and implementation of the strategy for the Customer Success Team in accordance with the overarching corporate strategy. Personal support for selected key customers to ensure the successful development of the team and strategy. Team leadership, mentoring and development of More...

Customer Communication: Manage inquiries via phone, email, and website forms. Provide clear updates throughout the job process using ServiceMate and Flat Rate Now. Job Scheduling Quote & Invoice Management: Generate quotes, follow up, send invoices, and manage payment collecti More...

We are seeking a dynamic and results-driven Operations Manager to oversee the day-to-day operations of our furniture factory. The ideal candidate will be responsible for ensuring the efficient management of all projects, optimizing production processes, and maintaining the highest qua More...

Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service More...

Serve as the first point of contact for customers, providing timely and professional assistance via phone, email, and live chat. Address customer inquiries, concerns, and feedback with empathy and efficiency, ensuring a positive resolution to every interaction. Troubleshoot techni More...

Develop, identify, and secure all relevant direct sales opportunities Initiate communication with existing customers as well as new customers Generate product or service interest for customers by providing them with information on benefits Identify decision makers within an organ More...

Lead Client Relationships: Be the primary point of contact for airline clients, fostering strong, long-term partnerships. Problem Solving: Address and resolve critical issues, ensuring seamless operations and client satisfaction. Growth Focus: Collaborate with internal teams to id More...

Managing calls, addressing inquiries, scheduling appointments, validating demographic and insurance details, collecting patient financial obligations, and facilitating patient registrations or admissions. This role involves comprehensive training across various departments, including More...

Write and distribute contact Centre scripts for active campaigns, promotions, surveys and information projects. To compile and update reports on standards for Customer Care. Translate policies/training and other relevant documents from English to Arabic and vice versa. More...

Develop and execute comprehensive sales strategies to drive revenue growth and market share for car care products. Identify and prioritize target markets, segments, and key accounts to maximize sales opportunities. Build and maintain strong relationships with distributors, retaile More...

Adheres to established departmental policies & procedures and initiates action, to attend patients, as per established procedures. Greets patients and patient visitors, determines nature/ purpose of visit and directs them accordingly. Answers queries on telephone and makes app More...

Design and implement technical solutions using the Enode API based on customer needs. Advise customers on product architecture and best practices for API usage. Provide ongoing technical support, including debugging and issue resolution. Proactively identify and implement fixes a More...

Interactive Exhibits: Implement Augmented Reality (AR) and Virtual Reality (VR) to allow users to explore content in 3D or augmented contexts. Develop interactive touchscreens and projection mapping to enable users to engage with content and explore additional information. Senso More...

Strong English and Arabic communication skills Prior retail sales experience, preferably in ready-to-wear fashion Understanding of retail KPIs and selling techniques Prior CRM and clienteling experience

Responsibilities:Serve as the first point of contact for customers providing timely and professional assistance via phone email and live chat.Address customer inquiries concerns and feedback with empathy and efficiency ensuring a positive resolution to every interaction.Troubleshoot t More...

Customer enquiries: Respond to customer enquiries and provide customer service and support Sales opportunities: Identify sales opportunities and pass these to the correct branch colleague Cash transactions: Process cash transactions after verifying signatures, dates, numerical amo More...

Provide technical support to organizations internal users of desktop applications and hardware. Answer questions related to procedures, transactions, system status, interacting with network services and application developers in order to restore service, usability, and identify proble More...

Manage a portfolio of Bugcrowd’s EMEA clients to drive mutual success and growth. Serve as a trusted advisor to new and existing customers and build champions within customers through demonstrable knowledge of bugcrowd solutions, industry expertise and business acumen. Act a More...