Customer Rapport Jobs in Kenya
Customer Rapport Jobs in Kenya
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AMI is looking for an ambitious and talented Customer Growth Specialist to be based in Kenya on a permanent basis. The main function of the Sourcing Specialist is to drive sales and recruitment for AMI s business development programs implementing and contributing to strategy for rec More...
ApproachBook meeting (online or Physical) and build relationship with the clientVisit on ground to understand the needs of the clientIf needed meet the users and deep dive to understand the root of the problemSolution: Come up with a winwin solution for all.Feedback and communication More...
We are seeking a dedicated Customer Service Agent to join our dynamic team. This role is crucial in managing customer interactions and ensuring high standards of service delivery. The ideal candidate will be responsible for efficiently handling our CRM and Support Ticket System respon More...
Our client is a leading conversational chatbased platform designed for businesses aiming to capitalize on the widespread popularity of WhatsApp. Their innovative platform empowers organizations to connect with their customers effectively leveraging WhatsApp to drive revenue growth and More...
Monthly checkins with the clients to check progress and ensure they aresatisfied.Build trust and act as a point of contact for complaints and escalate issues asappropriate.Collaborating with the internal teams to address client needs.Setting up new clients and delivering system traini More...
Job Title: Customer Experience Advisor Primary Reporting: Customer Experience Team LeaderSecondary Reporting: Manager Customer Support & OperationsDepartment:Transformation & Performance Customer ExperienceLeadership Level:Individual ContributorJob summary/ Job purpose/ Ro More...
This is a remote position. We are looking for a Asst. Customer Support Manager to deliver topnotch customer support and spread this concept throughout the company. The objective is to maintain the departments profitability and efficiency while raising customer happiness loyalty More...
Customer Experience Team Leader Back Office Operations
Job Title: Customer Experience Team Leader Back Office Operations Primary Reporting: Manager Customer Support and OperationsSecondary Reporting: Director Customer ExperienceDepartment:Transformation & Performance Customer ExperienceLeadership Level:Leader of IndividualsJob More...
Relocate To Malta D365 For Customer Engagement Solution Architect
Our clients Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations providing their clients with the ability to keep up with the everchanging digital world by implementing Microsofts M365 Azure Mi More...
1. Identify and approach managed services potential customers.2. Analyze market trends and competitor behavior to adjust strategies as needed.3. Work with our Technical Support team to define and enhance our existing IT Services offering to maintain relevance and competiti More...
Job Purpose: As a Telesales Representative you will be responsible for generating leads and driving sales of our HR consulting services through outbound calls. You will play a key role in building and maintaining strong relationships with potential clients understanding their needs an More...
Sales Operations Manager - Paving Block Manufacturing Company
Job Title: Sales Operations Manager Paving Block Manufacturing Company Our client is seeking a Sales Operations Manager to oversee their paving block manufacturing business in Nairobi. The company commenced production in 2022 specializing in manufacturing paving blocks kerb stones ho More...
Small And Medium Business Sales Representative - Naivasha
Job Title: Small and Medium Business Sales Representative Naivasha Level Entry LevelJOB DESCRIPTIONMaintain General Operations1. Act as the main link between the company and the customer.2. Engage with internal stakeholders whenever necessary (credit control and piracy team)3. Impro More...
Job Title: Business Digital Adoption Representative Intern Contract Duration: 3 MonthsJob Description: Promote the Business SelfService portal to attract new signups and drive engagement among existing clients including outreach through email and addressing any questions or concern More...
Small And Medium Business Sales Representative - Nairobi
Job Title: Small and Medium Business Sales Representative Nairobi Level Entry LevelJOB DESCRIPTIONMaintain General Operations1. Act as the main link between the company and the customer.2. Engage with internal stakeholders whenever necessary (credit control and piracy team)3. Improv More...
What we are looking forWe are looking for a highly analytical generalist skilled in turning data into actionable insights with strong project management abilities and looking to grow into a strategic commercial leader. This individual must possess excellent communication and storytell More...
Job Title: Key Account Manager Primary Reporting: Head of Corporate SalesDepartment: Corporate SalesLeadership Level:Individual ContributorJob summary/ Job purpose/ Role Intent:To develop and maintain excellent relations with new and existing Corporate customers resulting in increased More...
Small And Medium Business Executive Smb
Small and Medium Business Executive (SMB) Location: NairobiYour roles:MAINTAINING GENERAL OPERATIONS Act as the main link between the company and the customer. Engage with internal stakeholders wherever necessary (credit control & piracy team) Improve our pipeline management oppor More...
Tour Consultant Become a Travel Expert and Explore the WorldAre you passionate about travel and have a knack for connecting with people Join this fastgrowing tour company as a Tour Consultant!Responsibilities: Engage and convert leads into sales. Respond to all customer queries More...
Title: Quality Analyst Location: KenyaPURPOSE OF THIS ROLETo monitor and evaluate customer interactions in all touchpoints for quality assurance purpose.KEY ACCOUNTABILITIES & CONTACTSKey Performance ObjectivesOperations DeliveryTasks1. Monitor and evaluate interactions at all tou More...
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