Maintenance Support Jobs in Amman

What You Will Be Doing Design and Refine AI tools that are tailored to enhance the customer service experience. This includes creating systems that predict client needs and automate responses, which not only improves response times, but also increases overall customer satisfactio More...

What your day will look like Your day to day duties will include: Work from your remote home office and provide technical support for employees. Provide technical onboarding support for new employees. Provide technical and infrastructure support during international event More...

Identify and resolve customer experience issues on our website and platforms by collaborating with cross-functional teams to implement solutions that optimise user journeys. Actively extend customer support via email and live chat, cultivating a personalised experience and motivati More...

Role Description This is a full-time on-site role as a Product Support Engineer at Migrate. The Product Support Engineer will be responsible for providing customer support and technical support, troubleshooting product issues, and utilizing analytical skills to resolve problems effic More...

Responsibilities: Create access permissions on folders and printers using Windows NTFS permissions. Provide helpdesk support. Manage users through Active Directory, build security using Group Policy Management, and administer Windows Servers. Handling technical issues for the cl More...

Key Responsibilities: Formulations Control Cross-check product formulas across all operating factories to ensure alignment with the latest updates, in collaboration with the central Research and Development (R&D) team, leveraging/using the available raw materials and resour More...

Key Responsibilities Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. yze customer data to improve the customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutor More...

The Sales Support Officer is responsible for liaising between several departments in the company while making sure commercial targets are met. Responsibilities Assist the Sales Departments in reaching monthly targets Achieve monthly Sales Support Target through Client r More...

Support and help the sales team with equipment specifications, technical details and comparisons pertaining to competitive models; Support the direct manager in delivering tender specs and request for proposals (RFPs) of assigned products; Analyze technical issues based on defined More...

Company description Baby Life Sanitary Products Manufacturing Company is a leading company in the Middle East specializing in the production of sanitary products. Founded in 1990 and headquartered in Amman, Jordan, Baby Life is committed to providing high quality products to custo More...

Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve the customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials and other commu More...

. Bachelor’s degree in computer science, Computer Information Systems, Business Information Technologies, or related field. . Minimum of 2 years of experience in a relevant role. . Strong technical background with a solid understanding of technical terms and emerging technolog More...

Collaborate with business stakeholders to understand their needs and translate these into technical requirements Translate business needs into formal Scope and Design Documents Create architectural blueprints that guide the development and implementation of integrated systems Cre More...

Company Description Jordan Business Systems - JBS is a leading IT company based in Amman, Jordan. As a Business Partner of IBM, Cisco, Diebold, and Lenovo, JBS has over 20 years of experience in the IT industry. JBS is part of MDS Holdings Group, the largest IT group in the Middle Ea More...

What You’ll Do Provide support to internal and external customers following departmental procedures and/or the terms of the customer contract or Service Level Agreements (SLAs). May act as the customer's Single Point of Contact (SPOC) and coordinate application trouble More...

Job Summary: The role involves analyzing and collaborating closely with Team Leaders and the Pod Manager to identify improvement opportunities. This includes offering actionable insights to enhance customer experiences and addressing gaps in processes or knowledge. Responsib More...

Provide support to internal and external customers following departmental procedures and/or the terms of the customer contract or Service Level Agreements (SLAs). May act as the customer's Single Point of Contact (SPOC) and coordinate application troubleshooting with customers More...

Key Responsibilities: Provide Level 1 application support, resolving or triaging incidents and service requests efficiently within Service Level Agreements (SLAs). Ensure comprehensive doentation for incidents and service requests. Demonstrate a strong understanding of product fu More...

- Project Management - Project Implementation - Follow up and handle clients technical support requests. - Good knowledge of SQL server Database Querying. - Configuring and Deploying web applications in IIS. - Excellent presentation and communication skills - Experience with sal More...

Trilogy built a fully remote support system based on customer obsession, a world-class knowledge base, and highly skilled agents capable of servicing over 10,000 customers on over 100 products. We count on our support managers to dive deep into the details and make the improvements More...