Lead Customer Technical Services Analyst Jobs in Amman

SOC Analyst will support the bank's efforts to maintain a secure information technology environment. He/she will assist in monitoring, analyzing, and responding to security incidents and threats to ensure the confidentiality, integrity, and availability of the bank's digital a More...

What You Will Be Doing Rapidly advancing your AI expertise through specialized training and applying this knowledge to create autonomous, AI-driven platforms and tools Experimenting with state-of-the-art AI tools like GPT-4 Vision, Google Gemini, and Amazon CodeWhisperer, int More...

Responsibilities Key competences: Business Insight Financial Risk Analysis Cost Management Contract Authoring Contract Negotiations Contract Start-Up Contract Execution and Compliance Contract Management Operational & Service Excellence Contract and Supplier KPIs, M More...

Responsibilities: Engage closely with clients and stakeholders to gather and refine system development and enhancement requirements. Organize and conduct interviews and workshops with stakeholder to capture and document business needs and specifications. Work in partnership with More...

Working closely with clients and stakeholders to develop user requirements for system development and enhancements. Conduct interviews and workshops with stakeholders in person and online for our clients in KSA, UAE, and Jordan to understand and document business needs and requirem More...

Working within a collaborative team the activities include: Provide input and planning of implementation of solutions to provide simplified and bank agnostic connectivity and data exchange, providing greater flexibility and efficiency in global cash transaction processing. Det More...

Infrastructure Systems Monitoring, Maintenance and Routine Operations, Infrastructure-related Event and Incident Management. Role Specific Responsibilities / Work You’ll Do Proactive Monitoring of SolarWinds, Dynatrace, SCOM and action as per standard operating procedur More...

About the job We are currently seeking a Systems Analyst professional to join our product team. Responsibilities: Writing functional requirements for new and existing products Searching for technology options for product implementation (Google, Reddit, Habr, ChatGPT, More...

You at Deloitte ?At Deloitte, we seek people who want to generate positive impacts every day. We promote talent so that they can develop in a collaborative environment, with diverse teams that bring energy, empowerment, interaction and connections. Our growth is exponential bec More...

Your role As a Customer Support Executive at Deriv, you’ll be at the forefront of handling customer queries and concerns about our products. Your excellent communication skills and strong knowledge of Deriv’s products will be put to the test as you work closely with other More...

Responsibilities Serve as the primary point of contact for pharmacy clients, understanding their needs and goals. Collaborate with clients to implement our digital solutions and ensure a seamless onboarding experience. Provide ongoing support, training, and guidance to maximize More...

BusinessChat is building a marketing automation software helping e-commerce grow their revenues over WhatsApp. Backed by leading VCs in Saudi and Jordan, We are tapping into a billion-dollar industry. Equipped with talent and pion, we believe we can make a world-cl product from Jo More...

About the job Job description: 1. Greet customers and assist them with the shipping or services they need. 2. Provide explanations to customers. 3. Answer customer questions and provide information or solutions to their problems. 4. Take customer orders and process paym More...

About the job Binance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world’s largest digital-asset exchange. Our mission is to accelerate cryptocurrency adoption and increase the freedo More...

Fluent English speaking & writing Fluent in Spanish is a plus Must have a basic understanding of consumer debt. Debt Settlement or Financial Services Industry experience preferred. Preferred 1-2 years of prior experience in a high-volume call center Candidates must be optim More...

Piedmont Global Language Solutions (PGLS) offers language services consisting of interpretation, translation, transcription, language instruction, cultural sensitivity training, and localization. Our network of language professionals provides expertise in more than 200 languages, incl More...

Requirements Flexibility to work different shifts (including evenings, weekends, or holidays) Willingness to participate in training before hire and on-the job Excellent listening skills and an empathetic voice and manner Dedication to customer satisfaction Basic knowledge of More...

Work in an energetic call center environment answering inquiries through live chat, calls, emails, or social media platforms. Listen to customers’ questions and concerns and provide answers or responses. Provide total customer service by asking questions and listening to cus More...

Minimum 10 years of work experience, with a minimum of 5 years in Customer care. Minimum 5-7 years of supervisor/team leader/manager experience is a must. Ability to: multi-task in a dynamic environment, build relationships, solve problems, impact and influence. Customer Drive More...

Responsibilities—what you'll do: Chat and Email Support Product and Feedback Monitoring Database Management Team Coordination Customer Engagement Customer Care Sales and Lead Generation Complaints Resolution Product Knowledge Customer Satisfaction Requ More...