Senior Analyst
Posted on :
21-08-2024
Employer Active
1anal Vacancies
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Job Description
- Infrastructure Systems Monitoring, Maintenance and Routine Operations, Infrastructure-related Event and Incident Management.
Role Specific Responsibilities / Work You’ll Do
- Proactive Monitoring of SolarWinds, Dynatrace, SCOM and action as per standard operating procedures.
- Apply independent judgment to troubleshoot, isolate and diagnose common network, OS, and server issues.
- Work on Qualys Compliance tasks
- Manage Windows Server Patching and security configuration compliance
- Manage Linux Server Patching and security configuration compliance
- Monitoring and resolving Cohesity and Veeam backup solutions
- Coordinating with Vendor’s in resolving Physical Server and Network issues
- Deployment Virtual Machine through vSphere Client and Hyper-V
- Troubleshooting Database Server (MSSQL) alerts
- Provide Status updates on assigned tasks
- Engages with customers and other technical resources by phone and email to provide technical support and issue resolution
- Monitoring and troubleshoot AudioVideo equipment alerts
- Process daily task assigned by the shift leads.
- Create RFC’s and represent in the CAB calls
- Monitor network & server events and ticket queues
- Troubleshoot and resolve and/or escalate network and server issues
- Co-ordinate and be a part of the maintenance, upgrades, and server OS patching
- Participate in weekly team meetings
Employment Type
Full-time
Key Skills
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