Lead Customer Support Emea Jobs in Amman

About the job About The Opportunity As the Store Operations Team Lead you will be responsible for ensuring our on-ground operations team (pickers/scanners) are managed efficiently. What’s On Your Plate? Scheduling: Ensuring allocation of pickers and scanners is More...

Company Description Jordan Business Systems - JBS is a leading IT company based in Amman, Jordan. As a Business Partner of IBM, Cisco, Diebold, and Lenovo, JBS has over 20 years of experience in the IT industry. JBS is part of MDS Holdings Group, the largest IT group in the Middle Ea More...

Job Description What you'll be doing Our Sales and Customer Care advisors are much more than the first point of customer contact for the Brands at Chalhoub Group; they are our Brand Ambassadors, responsible for ensuring every interaction on our virtual and physical sales floors More...

Your Job . Define targets for team members and guide them on the expected level of performance. . Lead, inspire, motivate, communicate information, and facilitate team meetings. . Support team development through performance review, training, and coaching. . Conduct call monitorin More...

What you will enjoy working on: Project management Works well with internal teams in order to deliver the best customer experience, this entails working with Support, Product, Sales & Engineering Have a good knowledge of where Deel is hiring and Deel services (payroll, HR, More...

Handle customer inquiries and concerns via telephone and email Provide prompt responses to customer inquiries Gather and assess all relevant information to address inquiries and complaints Manage customer accounts Log details of actions taken Handle administrative tasks F More...

Key Responsibilities: Provide Level 1 application support, resolving or triaging incidents and service requests efficiently within Service Level Agreements (SLAs). Ensure comprehensive doentation for incidents and service requests. Demonstrate a strong understanding of product fu More...

. Provide technical assistance to clients regarding software, or system-related issues. . Troubleshoot and resolve technical problems promptly, ensuring minimal disruption to operations. . Assist in the deployment and setup of software or systems within a client’s busine More...

A leading VAS company in Amman Jordan has an opening for Technical Support Engineer Magento. The selected Engineer will be in charge of the following scope of work: Magento Maintenance: Provide ongoing maintenance for the headless Magentobased ecommerce platform ensuring stability sm More...

. Define targets for team members and guide them on the expected level of performance. . Lead, inspire, motivate, communicate information, and facilitate team meetings. . Support team development through performance review, training, and coaching. . Conduct call monitoring and audi More...

Proven experience in sales and customer relationship management Excellent communication and interpersonal skills Strong negotiation and persuasion abilities Ability to understand and articulate customer needs Self-motivated and target-driven Experience in the training and coach More...

Responsibilities: Providing customer support by attending to customers requests & inquiries for Import & Export Shipments. Ensure accurate and timely handling of the doentation process for RORO General Cargo and Container Shipments through manifest checking customers notifi More...

Basic Qualifications What qualifications do we need from you? Must have at least a year of BPO experience Minimum age: 18 years old Completed at least two years in college or Senior High Graduate; or High school graduate (old curriculum) with at least one (1) year customer More...

. Supervise and lead the installation and configuration of products and solutions requested by clients as required; . Attend to technical issues raised by partners and end users in a timely and efficient manner while ensuring proper prioritization of incoming cases; . Support the te More...

To maintain a high service standard and equipment’s and systems performance at function rooms. Maintain high availability whenever support is required. Full functionality test to be done prior any function and to be handed over to function in charge or organizer. Support th More...

Accountabilities Support different business areas within Planning, Management, Reporting and/or Tax. Capture any new requirements from the business and will support any system changes required and some of the tasks related to this including assessing the impact, developing us More...

Key job responsibilities Manage day to day operations with a team of 20-25 Customer Service Associates (CSAs). Hold Regular 1-1 with CSAs every week. Manage work prioritization and delivery based on business needs. Ensure high quality delivery under aggressive deadlines. Trac More...

Responsibilities: - Improve customer service experience, create engaged customers, and facilitate organic growth - Take ownership of customers' issues and follow problems through to resolution - Elish clear client retention goals - ist customers with setting up and navigati More...

REGULAR DUTIES AND RESPONSIBILITIES: 1- Receiving customers while visiting company premises. 2- Fully aware of all company products and services. 3- Offer customers company products and services. 4- Always keep up with his sales quota or exceed it. 5- Stays abreast of the latest More...

Lead and actively participate in software design and development. Create responsive and user-friendly web interfaces. Ensure secure and efficient systems integration. Manage and optimize Relational and NoSQL databases. Collaborate with DevOps for streamlined development processe More...