IT Finance Support Analyst
Posted on :
23-12-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
- Accountabilities
- Support different business areas within Planning, Management, Reporting and/or Tax.
- Capture any new requirements from the business and will support any system changes required and some of the tasks related to this including assessing the impact, developing user requirements for changes and configuring the systems to deliver these changes or working with our IT Global Technology Centre (GTC) team to ensure the changes are delivered to the highest quality.
- You will be the first line of support to the end-users and will manage incidents (via Service Now system) raised by users to analyse them and where possible fix them or triage them to the second level support team (GTC).
- Work within agreed development and support standards and processes, supporting the business capability and technology roadmaps set by EUIT. Ensuring Service Management principles are followed for the management of the corporate information model (e.g. ITIL standards for the recording of incidents, problems, requests and changes).
- Monitor system activity and usage tracking to deliver recommendations to increase performance.
- Assist in developing training content and provide Hyperion & SmartView training to the end user community.
- Support testing including coordination of UAT and business sign off.
- Essential Requirements
- Minimum Bachelor's Degree
- Worked in a similar Hyperion Planning Support Analyst role.
- Good experience managing relationships with Senior Stakeholder and working as first line support to the end-users.
- Experience managing and implementing system changes.
- Excellent analytical skills. Recognised methodology for problem solving and root cause analysis
- Ability to interface with technical and business communities at strategic and detail level.
- Excellent communication skills (including expertise delivering training).
- Experience in Financial Planning Processes and Financial statutory reporting standards.
- Experience working with SAP system (in particular FICO experience)
- Desirable
- Experience using SNOW (Service Now) system to manage requests and incidents.
- Experience of running SQL database queries
- Experience of Hyperion Planning, Hyperion Essbase, PBCS, Oracle ODI, Data Management, and Smart View
- Knowledge in Oracle PBCS Development - System configuration, business rules management,, business model updates and Financial reporting
Employment Type
Full-time
Department / Functional Area
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
