escalate Jobs in Jordan

Evaluate online content in conjunction with relevant policies and procedures. Process and review accounts that have been flagged for review due to having potentially sensitive content to ensure that there are no violations of policies. Visually navigate and review images, videos, More...

Check the completeness of all documentation provided by document controller/accounting desk control Prepare reconciliation for assigned suppliers, freight forwarders, customs, with the required supporting documentation and submit to Senior Accountant Adhere to the reconciliation sch More...

The Helpdesk Support – Tier 1 position filters Help Desk calls and provides basic support and troubleshooting, such as password resets, printer configurations, break/fix instructions, ticket routing and escalation to Level 2 support. May also escalate to IT applications support More...

Provide technical assistance by responding to tickets regarding errors, problems or configuration changes with the software. This assistance is via email, phone or remote screen-sharing applications such as Teams, Zoom or Webex. Perform infrastructure troubleshooting as needed for More...

Create an exceptional, personalized service experience for users. Provide positive, fast, and complete support resolutions to users via various access channels. Provide support to both shoppers and customers. Identify common trends within support interactions and escalate appro More...

Sources and develops new raw material with local and global suppliers, to ensure meeting the design requirements of the final products. Performs the local and global purchases of raw material and services in timely manner, to ensure meeting the planned delivery dates of the product More...

Work in an energetic call center environment answering inquiries through live chat, calls, emails, or social media platforms. Listen to customers’ questions and concerns and provide answers or responses. Provide total customer service by asking questions and listening to cus More...

Client Communication: Handle incoming customer inquiries via chat and telephone calls, providing prompt, accurate, and friendly assistance. Problem Resolution: Actively listen to customers, understand their needs, and provide effective solutions or escalate issues to the appropriat More...

The Service Desk Analyst I provides a single point of contact to the organization for information technology related problems. Assist business customers with telephone, email or trouble ticket enquiries to resolve or escalate IT systems issues and problems. Provide support and inciden More...

Core Responsibilities: Sources and develops new raw material with local and global suppliers, to ensure meeting the design requirements of the final products. Performs the local and global purchases of raw material and services in timely manner, to ensure meeting the planned deliv More...

Implement activities under minimal supervision Escalate complex problems to the relevant person to ensure case/issue is closed efficiently and in timely a manner Administer employee's attendance, leaves, vacations and overall absenteeism Ensure the adherence of all employees to More...

What is Required From You? Evaluate online content in conjunction with relevant policies and procedures. Process and review accounts that have been flagged for review due to having potentially sensitive content to ensure that there are no violations of policies. Visually naviga More...

The exceptional EY experience. It's yours to build. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. Our clients operate in a world where achieving and sustaining performance is more difficult More...

Implement activities under minimal supervision Escalate complex problems to the relevant person to ensure case/issue is closed efficiently and in timely a manner Administer employee's attendance, leaves, vacations and overall absenteeism Ensure the adherence of all employees to More...

Supports department in research, administrative support and reporting functions to facilitate daily operations. Manages doent control functions, maintaining databases, and customer relationship management to ensure proper doentation and communication. Supports operational function More...

isting the EUC Team Lead with monitoring the call queue, prioritising & keeping VIP users updated, reconciling user accounts, etc. Maintain compliance with the agreed service & change deliverables as well as risk & security policies and procedures. To own the progress More...

Manage the consolidation of functional budgets, forecasts and 3 Year plan and developing the overall AB Group budget, forecast and 3 Year plan within set timelines and amending it as and when needed. Manage and coordinating with the relevant parties the collection of required data More...

Supports department in research, administrative support and reporting functions to facilitate daily operations. Manages document control functions, maintaining databases, customer relationship management to ensure proper documentation and communication. Sources and develops new ra More...

Infrastructure Systems Monitoring, Maintenance and Routine Operations, Infrastructure-related Event and Incident Management. Role Specific Responsibilities / Work You’ll Do Proactive Monitoring of SolarWinds, Dynatrace, SCOM and action as per standard operating procedur More...

Supports department in research, administrative support and reporting functions to facilitate daily operations. Manages document control functions, maintaining databases, customer relationship management to ensure proper documentation and communication. Sources and develops new ra More...