Digital Content ociate
Posted on :
26-12-2024
Employer Active
1 Vacancy
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Job Description
This Includes, But Is Not Limited To
- Understand and adhere to standard operating procedure.
- Analyze, and identify the issues in the audio content.
- Understand the issue and make best use of the available resources/tools to resolve/fix it.
- Systematically escalate problems or variance in the information to the relevant owners/ teams according to processes and standard.
- Communicate with internal and external stakeholders.
- Adhere to the Service level agreement, and average handle time set for the processes.
- Meet predetermined and assigned productivity targets and quality standards.
- The individual is required to make judgment based decisions based on the observations and procedures.
Employment Type
Full-time
Company Industry
Department / Functional Area
Key Skills
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