Customer Analytics Jobs in Jordan

Lead and manage the market research and analytics function at the Branding division providing insights and recommendations that inform strategic brand, marketing, customer and business initiatives. Drive and manage the implementation of the Customer Experience Tracking Framework in More...

The ideal candidate should possess a solid foundation in Microsoft Power Platform technologies, exhibit leadership qualities, and hold relevant Microsoft certifications. Responsibilities: Lead and manage a team of visual analytics developers and data analysts, providing te More...

About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 3.6 million accommodations globally. Based in Asia and part of Booking Holdings, our 6,000+ employees repre More...

Monitor and perform the reconciliation of clients’ funds daily. Prepare daily balances reports for all banks and payment solution providers (PSPs). Follow up errors to be corrected and ability to coordinate with relevant departments in the company. Communicate with external More...

Role Description This is a full-time, on-site role, located in Amman for a Data Science and Analytics Architect. The Data Science and Analytics Architect will be responsible for designing and implementing the overall architecture of data analytics and machine learning solutions. More...

We are looking for an insights analyst and data engineer to join the Process Mining team as we scale the capability and deliver process mining solutions across AstraZeneca. Main Duties And Responsibilities Working alongside the Senior Managers within the Process Mining team, More...

Design, Measure, and report periodic comprehensive and ongoing performance dashboards including NPS, QoS and Dynamic Voice of Customer surveys and measures for all interfacing operations to stakeholder management. Channels Performance: Evaluate the performance of digital & Phys More...

Responsibilities: As a Customer Service Representative at HTT-High Tech Talents, you will be crucial in ensuring our customers receive top-notch service. Your responsibilities will include: Efficient Order Processing: Seamlessly process customer orders, ensuring accuracy and More...

Responsible for closing direct sales of products in order to meet individual/team targets and the organization's business objectives Creates, monitors and revises lead generation plans to generate a substantive sales opportunity pipeline Responsible for sales calls directly fr More...

Efficient Order Processing: Seamlessly process customer orders, ensuring accuracy and timeliness. Customer Account Management: Maintain and manage customer accounts to ensure a smooth, personalized experience. Responsive Communication: Respond promptly to customer inquiries, issue More...

Our Procure to Pay (P2P) team within GFS is responsible for processing invoices and making payments to our suppliers, reimbursing expenses to employees, managing vendor & contract data, processing purchase orders and ensuring process and policy compliance. As the successful role More...

Translate internal briefs into analytical projects (to include refining the initial brief and asking the ‘right questions’, working through potential hypotheses and storyboarding the output) Use and analyze data from multiple large-scale data warehouses and present stat More...

In this role, you’ll get to: Ownership of marketing spend with Meta Search Engine partners and drive profitability targets Manage the daily advertising relationship with Meta Search Engine (MSE) partners, including and not limited to commercial terms, bidding strategies an More...

About the job The Forensics Data Analyst will be responsible for analyzing and interpreting data to support forensic investigations and provide insights into potential illegal activities or security breaches. They will use their expertise in forensic techniques and data analysis More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicate with current and potential clients via telephone, email, online chat, or social media. Listen attentively to questions and concerns More...

Key Responsibilities: Holding high levels of professionalism and Deel product knowledge Using a consultative and empathetic approach in delivering customer support resulting in positive customer experience Efficiently work through tickets via voice calls, live chats, email a More...

Piedmont Global Language Solutions (PGLS) offers language services consisting of interpretation, translation, transcription, language instruction, cultural sensitivity training, and localization. Our network of language professionals provides expertise in more than 200 languages, incl More...

Requirements Flexibility to work different shifts (including evenings, weekends, or holidays) Willingness to participate in training before hire and on-the job Excellent listening skills and an empathetic voice and manner Dedication to customer satisfaction Basic knowledge of More...

Work in an energetic call center environment answering inquiries through live chat, calls, emails, or social media platforms. Listen to customers’ questions and concerns and provide answers or responses. Provide total customer service by asking questions and listening to cus More...

Minimum 10 years of work experience, with a minimum of 5 years in Customer care. Minimum 5-7 years of supervisor/team leader/manager experience is a must. Ability to: multi-task in a dynamic environment, build relationships, solve problems, impact and influence. Customer Drive More...