Customer Service Representative
Customer Service Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description:
We are looking for a reliable and personable Customer Service Representative to join our team. In this role you will act as the first point of contact for customers addressing inquiries resolving issues and ensuring a positive customer experience. You will be expected to provide excellent service and build strong relationships with clients.
Responsibilities:
- Answer customer inquiries via phone email and chat.
- Provide information about products and services.
- Resolve customer complaints and issues in a timely and effective manner.
- Maintain accurate customer records in the system.
- Collaborate with other departments to meet customer needs.
- Track customer feedback and escalate issues when necessary.
- Assist in processing orders and returns.
- Keep up to date with product knowledge and service offerings.
Qualifications :
Skills and Qualifications:
- Excellent communication and interpersonal skills.
- Strong problemsolving abilities.
- Ability to work well under pressure and manage multiple tasks simultaneously.
- Prior experience in customer service or related fields is a plus.
- Proficient with Microsoft Office and customer service software.
- Attention to detail and a proactive attitude.
Additional Information :
Benefits:
- Competitive salary $40000 $50000 annually).
- Opportunities for career growth and advancement.
- Comprehensive health benefits.
- Paid time off (PTO) and holidays.
- Positive and supportive work environment.
- Training and development programs.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
