Customer Service Representative
Customer Service Representative
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description:
We are looking for a highly motivated and customerfocused individual to join our team as a Customer Service Representative. In this role you will be the first point of contact for customers seeking assistance with our products and services. Your ability to address inquiries resolve issues and provide outstanding customer experiences will contribute directly to the success of Every Word Code.
Responsibilities:
- Answer customer inquiries through phone email and live chat in a prompt and professional manner.
- Provide accurate information about our products and services and assist customers with their needs.
- Resolve customer issues by troubleshooting offering solutions and escalating when necessary.
- Maintain a high level of customer satisfaction by addressing concerns and following up as needed.
- Document customer interactions and ensure proper followup.
- Collaborate with other departments to ensure customer needs are met and expectations exceeded.
- Assist with process improvements to enhance overall customer service efficiency.
Qualifications :
Skills & Qualifications:
- Excellent communication skills both written and verbal.
- Strong problemsolving abilities and attention to detail.
- Customercentric with a positive solutionoriented attitude.
- Ability to work efficiently in a fastpaced environment.
- Proficiency with basic computer applications and ability to learn new systems.
- Prior customer service experience is a plus but not required.
- Strong multitasking and organizational skills.
Additional Information :
Benefits:
- Competitive salary ranging from $40000 to $50000 per year.
- Opportunities for professional growth and advancement.
- Health dental and vision insurance options.
- Paid time off and company holidays.
- A collaborative and supportive team environment.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
