Customer Service Representative
Customer Service Representative
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Job Description
Job Description
We are seeking a detailoriented and customerfocused Customer Service Representative to join our team in Cleveland OH. The ideal candidate will be responsible for handling customer inquiries resolving issues efficiently and ensuring a high level of customer satisfaction.
Responsibilities
- Respond to customer inquiries via phone and email in a professional and timely manner.
- Resolve customer issues by providing accurate information and solutions.
- Maintain detailed records of customer interactions and transactions.
- Assist customers with order processing account management and general inquiries.
- Collaborate with internal departments to address customer concerns effectively.
- Ensure customer satisfaction by following up on unresolved issues.
Qualifications :
Skills & Qualifications
- Strong communication and problemsolving skills.
- Ability to handle multiple customer interactions efficiently.
- Detailoriented with excellent organizational skills.
- Ability to work in a fastpaced environment.
- Prior experience in customer service is preferred but not required.
Additional Information :
Benefits
- Competitive salary based on experience.
- Growth opportunities within the company.
- Comprehensive training and support.
- Health dental and vision insurance.
- Paid time off and holiday benefits.
Join Chats Cloud Cover and be part of a team that values exceptional customer service and professional growth. Apply today!
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
