Fraud Operations Lead - Hybrid Setup
Fraud Operations Lead - Hybrid Setup
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Salary Not Disclosed
1 Vacancy
Job Description
Responsibilities
- Monitor and analyze transactions for potential fraudulent activity.
- Investigate and resolve reported fraud cases ensuring timely and accurate documentation.
- Develop and implement fraud prevention strategies and procedures.
- Collaborate with the customer service and operations teams to address and mitigate fraud risks.
- Conduct regular fraud risk assessments and provide recommendations for improvement.
- Prepare and present detailed reports on fraud trends and prevention measures.
- Stay updated on the latest fraud techniques and industry best practices.
- Assist in training and educating team members on fraud prevention and detection.
Job Requirements
- Bachelors degree in Finance Business Administration or a related field.
- Minimum of 2 years of experience in fraud prevention preferably within the financial services industry.
- Strong analytical and problemsolving skills.
- Proficiency in using fraud detection software and tools.
- Excellent communication and interpersonal skills.
- Languages: English
Desirable Qualifications
- Professional certification in fraud examination (e.g. CFE).
- Experience with phone finance products or similar financial services.
- Familiarity with regulatory requirements and compliance standards in Country.
Employment Type
Full Time
