The Quality Specialist is responsible for maintaining and enhancing the quality of academic clinical and operational functions to ensure compliance with national and international accreditation standards. The role includes overseeing quality assurance processes preparing for audits and accreditation reviews and promoting a culture of continuous improvement in line with local and global standards.
Main Responsibilities:
- Plan execute and oversee product inspection and testing for quality and conformance to specifications and deliverables
- Assist operations by tracking documenting and reporting quality and KPIs
- Investigate reports of product quality issues and ensure resolution in accordance with BMC guidelines and regulatory requirements
- Develop or update procedures for capture investigation and documentation of complaints
- Monitor riskmanagement procedures
- Provide training and support to quality assurance team members that covers systems policies procedures and core processes
Requirements
- Education: Bachelor s degree in healthcare administration medical education quality management or a related field.
- Experience: At least 23 years of experience in quality assurance healthcare administration or academic administration preferably in a medical school or healthcare setting in Saudi Arabia or the Gulf region.
Skills:
- Strong analytical and problemsolving abilities with experience in data analysis and reporting.
- Excellent communication and interpersonal skills with the ability to work collaboratively with diverse stakeholders including faculty students healthcare professionals and regulatory bodies.
- Proficiency in quality management tools and software (e.g. root cause analysis process mapping).
- Familiarity with Saudi healthcare and education regulatory frameworks.