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You will be updated with latest job alerts via email1-3years
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Salary Not Disclosed
1 Vacancy
This is a remote position.
SUMMARY
Technician II should be able to prioritize technical issues manage assigned tasks and document time spent and resolutions while demonstrating patience to describe causes and solutions to end users. Ideal candidates should be very organized and able to switch and resume tasks as required. In addition the candidate should have good verbal and written communication capabilities and the ability to thrive in an expanding team environment.
Provides support to end users for computer application system device access and hardware issues. Identifies researches and resolves technical problems of moderate complexity. Responds to telephone email and online requests for technical support. Documents tracks and monitors the problem using applicable systems and tools. May coordinate with other teams or departments to resolve user problems. Typically reports to Supervisor or Manager.
JOB REQUIREMENTS
QUALIFICATIONS
JOB REQUIREMENTS
Full Time