drjobs Apoio ao Cliente Portugu s e Ingl s

Apoio ao Cliente Portugu s e Ingl s

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1 Vacancy
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Job Location drjobs

India

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Our client is a world s leading outsourcing company providing services related to customer/technical support and content moderation. Since its establishment they have consistently and successfully fulfilled their mission of creating inclusive and differentiated teams of experts providing help for customers across many other professional domains.

Project:
You will be responsible for providing excellent customer support service to Spanish speaking clients. You will be the first point of contact for customers and will handle a variety of tasks including answering questions resolving issues and providing support.

What you will be doing:
  • Management of incoming calls and email
  • Identify and assess customers needs to achieve satisfaction
  • Provide accurate valid and complete information by using the right methods/tools
  • Follow communication procedures guidelines and policies

Requirements:
  • Fluency in Portuguese language (must be C1)
  • Communicative level of English language (B2)
  • You live in Athens Greece or you are ready to relocate to Greece
  • Ability to communicate clearly and effectively

What we offer:
  • Base salary: 1045 gross per 14 months
  • Performance Bonus of: up to 10% per month
  • Full time (40h/week) fixedterm Greek employment contract in accordance with Greek labor law
  • Working hours: Monday to Friday
  • Health package

Amazing relocation support for those wanting to relocate to Greece:
  • Paid flight ticket to Athens
  • Airport taxi
  • 2 weeks free hotel stay
  • Assistance with finding an apartment

Note: We require EU citizenship or full rights to work in Greece

portuguese,communication,customer support,relocation support,eu citizenship,problem-solving,problem solving,email management,portuguese language fluency,customer service,content moderation,problem resolution,english language,technical support,english language proficiency,english,call management

Employment Type

Full Time

Company Industry

Key Skills

  • Digital Marketing
  • Marketing
  • Google Analytics
  • Growing Experience
  • Conversion Optimization
  • Google AdWords
  • Hybris
  • Magento
  • Account Management
  • SEO
  • E-Commerce
  • Analytics

About Company

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