Croatian Customer Service Advisor
Croatian Customer Service Advisor
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Company Overview:
We are an industry leader in delivering toptier customer support services to global clients. We are currently looking for enthusiastic and customerfocused individuals to join our team in ClujNapoca. If youre fluent in Croatian and passionate about providing excellent service wed love to hear from you!
Job Responsibilities:
- Provide professional and friendly customer service support to Croatianspeaking customers through phone email and chat channels.
- Address and resolve customer inquiries issues and complaints in a timely and efficient manner.
- Offer product and service information guidance and troubleshooting assistance.
- Ensure customer satisfaction by delivering accurate and helpful responses.
- Collaborate with other departments and teams to resolve complex issues or escalate as necessary.
- Keep detailed and accurate records of customer interactions in the CRM system.
- Stay informed about the companys products and services to provide uptodate support.
Requirements:
- Fluency in Croatian (both written and spoken) is essential.
- Good communication skills in English (additional languages are an advantage).
- Previous experience in customer service call center or a related field is beneficial but not required.
- Excellent problemsolving skills and attention to detail.
- Ability to handle multiple tasks simultaneously and prioritize effectively.
- Comfortable working in a fastpaced teamoriented environment.
- Basic computer skills and the ability to use multiple software systems.
- Willingness to work onsite in ClujNapoca Romania.
What We Offer:
- Competitive salary and benefits package.
- Performancebased incentives and bonuses.
- Comprehensive health insurance and additional perks.
- Career advancement opportunities within a growing company.
- Supportive and modern working environment in the heart of ClujNapoca.
How to Apply:
Send your CV ...Take the next step in your career and join a dynamic multicultural team dedicated to delivering topnotch customer service!
Remote Work :
No
Employment Type
Full Time
