Customer Support Agent
Customer Support Agent
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Job Description
Location: Bucharest Romania
Start Date: November 7 2024
Language: Italian
Schedule: Monday to Friday 10:0019:00
Salary Package: 4920 RON net per month including:
- Base Salary: 4370 RON net
- Meal Tickets: 25 RON per working day
- Transport Reimbursement
- Private Medical Insurance
About the Company:
Join a dynamic team based in Bucharest that offers customer support services in Italian. We provide a supportive environment where your skills in customer service will flourish.
Key Responsibilities:
- Provide exceptional customer support to Italianspeaking clients via phone email and chat.
- Handle inquiries and issues efficiently and professionally ensuring customer satisfaction.
- Collaborate with team members and other departments to improve processes and enhance customer service delivery.
Candidate Profile:
- Previous experience in a Call Center or Customer Support role is required.
- Fluent in Italian (written and spoken).
- Strong communication skills and customercentric approach.
- Ability to multitask prioritize and manage time effectively.
- Problemsolving skills and ability to work under pressure.
Additional Information:
- This role offers a competitive salary package with additional benefits such as meal tickets transport reimbursement and private medical insurance.
- Candidates must arrange their relocation to Bucharest independently as no relocation package is provided.
Application Process:
To apply please submit your CV and a cover letter outlining your relevant experience and why you are interested in joining Project Edo as a Customer Support Agent. We look forward to reviewing your application and welcoming you to our team!
Remote Work :
No
Employment Type
Full Time
