Customer Support Representative with German
Customer Support Representative with German
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Salary Not Disclosed
1 Vacancy
Job Description
Our client is a dynamic and rapidly growing company a global leader in the customer experience industry. We are looking for a talented and proactive Customer Support Representative with knowledge of the German language to join our team and make a significant contribution to our business success.
Our client is a BPO company with over 170000 people working across the globe securely connecting brands with their customers 9 million times daily in 60 languages.
Responsibilities:
Responds to customer inquiries in an efficient and professional manner within a given timeframe;
Logs all calls accurately and in line with procedures;
Develops and maintains a complete technical and procedural knowledge of clients products and services;
Deals with all correspondence as requested/required;
Complies with company policies regulations processes and work instructions;
Performs all assigned task by his/her supervisors within the requested timeframe and account boundaries;
Identifies potential sales leads and transfers to sales team where applicable and according to guidelines/processes;
Requirements:
Excellent communication skills.
Good organizational skills.
Ability to work under pressure in order to achieve targets.
Ability to multitask whilst speaking with the customer.
Employment Type
Full Time
