Principal Change yst
Principal Change yst
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7-10years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Change Management: Oversee the entire change management process ensuring that changes to IT systems are implemented efficiently with minimal disruption to business operations.
- ITIL Process Implementation: Apply ITIL best practices to manage and optimize change management processes including change initiation assessment approval implementation and review.
- Stakeholder Communication: Liaise with various stakeholders including IT teams business units and vendors to ensure alignment and coordination of change activities.
- Documentation and Reporting: Maintain comprehensive documentation of change management processes including change requests impact assessments and implementation plans. Generate regular reports on change management metrics and performance.
- Risk Management: Identify potential risks associated with changes and develop mitigation strategies to minimize negative impacts.
- Continuous Improvement: Evaluate and enhance change management processes and procedures to drive continuous improvement and efficiency.
- Training and Support: Provide training and support to staff on change management practices and ITIL processes.
Requirements
Strong understanding of ITIL processes, excellent communication and interpersonal skills, and the ability to manage multiple change initiatives simultaneously. Problem-Solving: Strong analytical and problem-solving skills to address complex change management issues. Leadership: Ability to lead and mentor junior staff and work collaboratively within cross-functional teams. Adaptability: Flexible and adaptable to changing priorities and new challenges in a dynamic IT environment.
Employment Type
Full Time
