Community Client Success Manager

This is a remote position.

JOB OVERVIEW:

As Community Client Success Manager you are responsible for the following:

Client Management:

• Manage and nurture relationships across our product lines.
  

• Oversee client interactions to ensure ongoing satisfaction and growth.
  

Lead Generation:

• Drive new leads through paid and unpaid media efforts.
  

• Develop and execute marketing strategies to boost engagement and conversions.
  

Community Building:

• Build a thriving community through social media content creation and email marketing.
  

• Collaborate on strategies that foster engagement and brand loyalty.
  

Technology Management:

• Utilize tools like WordPress ConvertKit ClickFunnels Zapier and more to support your work.
  

Data Analysis:

• Analyze engagement data to optimize our community and marketing efforts.
  

• Report on campaign effectiveness and make datadriven recommendations.
  

Requirements

BASIC QUALIFICATIONS:

We are looking for someone who has:

• At Least more than 5 years of experience in community management or digital marketing.
  

• Strong understanding of social media and communitybuilding strategies.
  

• Experience with paid media campaigns on platforms like Meta and Google.
  

• Familiarity with tech tools like WordPress ConvertKit ClickFunnels and more.
  

• Excellent communication skills and a collaborative mindset.
  

• A passion for customercentric brand building.
  

TYPE OF POSITION PHYSICAL REQUIREMENTS & EXPECTED HOURS OF WORK:

• Full Time Position
  

• Work From Home Set up
  

• Can work between 9AM to 6PM AEST
  

• Laptop / Desktop (Minimum requirements 8 GB RAM i5 processor & Windows 10)
  

• Internet Speed (Minimum of 15 MBPS
  

Benefits

SALARY AND BENEFITS:

• $8 / hr
  

• Paid Australian Holidays
  

• Paid Time off Benefits
  

• Permanent Work from Home
  

• HMO allowance after 3 months of employment