Community Client Success Manager
Community Client Success Manager
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3years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
This is a remote position.
JOB OVERVIEW:
As Community Client Success Manager you are responsible for the following:
Client Management:
Manage and nurture relationships across our product lines.
Oversee client interactions to ensure ongoing satisfaction and growth.
Lead Generation:
Drive new leads through paid and unpaid media efforts.
Develop and execute marketing strategies to boost engagement and conversions.
Community Building:
Build a thriving community through social media content creation and email marketing.
Collaborate on strategies that foster engagement and brand loyalty.
Technology Management:
Utilize tools like WordPress ConvertKit ClickFunnels Zapier and more to support your work.
Data Analysis:
Analyze engagement data to optimize our community and marketing efforts.
Report on campaign effectiveness and make datadriven recommendations.
Requirements
BASIC QUALIFICATIONS:
We are looking for someone who has:
At Least more than 5 years of experience in community management or digital marketing.
Strong understanding of social media and communitybuilding strategies.
Experience with paid media campaigns on platforms like Meta and Google.
Familiarity with tech tools like WordPress ConvertKit ClickFunnels and more.
Excellent communication skills and a collaborative mindset.
A passion for customercentric brand building.
TYPE OF POSITION PHYSICAL REQUIREMENTS & EXPECTED HOURS OF WORK:
Full Time Position
Work From Home Set up
Can work between 9AM to 6PM AEST
Laptop / Desktop (Minimum requirements 8 GB RAM i5 processor & Windows 10)
Internet Speed (Minimum of 15 MBPS
Benefits
SALARY AND BENEFITS:
$8 / hr
Paid Australian Holidays
Paid Time off Benefits
Permanent Work from Home
HMO allowance after 3 months of employment
BASIC QUALIFICATIONS: Excellent writing, editing, and proofreading skills with a keen eye for detail. Strong understanding of social media platforms, algorithms, and best practices. Proficiency in Canva and other content creation tools. Experience with photo and video editing software. Ability to multitask, prioritize, and manage time effectively with a flexible schedule. Creative thinking and problem-solving skills. Strong communication and interpersonal skills. PREFERRED QUALIFICATIONS: Proven experience as a copywriter and social media manager Experience in the following tools & platforms: Canva Instagram LinkedIn Facebook
Employment Type
Full Time
