Product Manager Technical Project Manager PH -
Product Manager Technical Project Manager PH -
Posted on :
06-11-2024
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Posted on :
06-11-2024
Job Description
Senior Product Manager / Technical Project Manager
Type of role: fulltime contractor remote
Hours: All hires must work within an 85 EST schedule
ABOUT THE COMPANY
We are a team of commerce experts dedicated to creating building and growing beloved brands. As pioneers and not just participants in our industry we are inspired to write break and rewrite the rules for a new generation of commerce.
SUMMARY OF ROLE
We are looking for a motivated team member with a passion for eCommerce who wants to grow with our agency and develop into an industry leader in the space. The Senior Product Manager / Technical Project Manager is a key leader within the product management team responsible for overseeing complex projects mentoring team members and supporting strategic department initiatives. This role will be clientfacing and requires a high level of communication skills to manage and nurture client relationships. You will be expected to independently manage highstakes projects while maintaining strong client relationships. Additionally the Senior Product Manager / Technical Project Manager will contribute to internal process improvements develop functional specifications and ensure that project teams operate efficiently and effectively. C1 English proficiency is required for effective communication with clients and internal teams.
Important Note: While this role does not include direct coding or engineering responsibilities a firm understanding of technical concepts particularly in the Shopify ecosystem is required to effectively manage and communicate with development teams.
TRAITS
Project Leadership:
Type of role: fulltime contractor remote
Hours: All hires must work within an 85 EST schedule
ABOUT THE COMPANY
We are a team of commerce experts dedicated to creating building and growing beloved brands. As pioneers and not just participants in our industry we are inspired to write break and rewrite the rules for a new generation of commerce.
SUMMARY OF ROLE
We are looking for a motivated team member with a passion for eCommerce who wants to grow with our agency and develop into an industry leader in the space. The Senior Product Manager / Technical Project Manager is a key leader within the product management team responsible for overseeing complex projects mentoring team members and supporting strategic department initiatives. This role will be clientfacing and requires a high level of communication skills to manage and nurture client relationships. You will be expected to independently manage highstakes projects while maintaining strong client relationships. Additionally the Senior Product Manager / Technical Project Manager will contribute to internal process improvements develop functional specifications and ensure that project teams operate efficiently and effectively. C1 English proficiency is required for effective communication with clients and internal teams.
Important Note: While this role does not include direct coding or engineering responsibilities a firm understanding of technical concepts particularly in the Shopify ecosystem is required to effectively manage and communicate with development teams.
TRAITS
- Strategic thinker with a visionary approach able to see the bigger picture while managing the details.
- Confident and assertive in decisionmaking with the ability to lead highstakes projects and guide teams through complex challenges.
- Resilient and calm under pressure capable of managing multiple priorities and tight deadlines without compromising quality.
- Inspirational mentor and leader fostering a culture of continuous improvement and excellence within the team.
- Highly analytical with a datadriven mindset using insights to inform decisions and optimize project outcomes.
Project Leadership:
- Independently manage and lead multiple complex projects from inception to completion ensuring that they are delivered on time within scope and within budget.
- Maintain a high level of billable time (80%) while overseeing project teams and ensuring efficient resource utilization.
- Act as a proactive consultant identifying opportunities for project savings optimizing timelines and managing changes to project scope.
- Expertly manage project dependencies critical paths and workback plans ensuring that risks are identified documented and mitigated.
- Serve as a trusted advisor to clients expertly handling challenging communications and maintaining strong longterm relationships.
- Identify and lead opportunities to expand client relationships resulting in additional billable work.
- Communicate complex requirements and project changes to clients with clarity and professionalism ensuring alignment on goals and expectations.
- Effectively navigate client challenges and maintain a positive client experience throughout the project lifecycle.
- Mentor and guide other product managers providing expertise in project management best practices tool utilization and risk management.
- Lead project retrospectives identifying opportunities for improvement and suggesting process changes to enhance team performance.
- Actively contribute to the creation of internal templates documentation and processes to streamline project management practices.
- Demonstrate expert knowledge of Shopify including content management data migrations and integrations with systems like PIM and ERP.
- Utilize and coach others on Atlassian tools (Jira Confluence) time planning tools (Productive) and other common project management software (Gdrive Smartsheet Front Notion).
- Stay current with industry trends and best practices applying this knowledge to improve project outcomes and client satisfaction.
- Note: While direct coding is not part of this role a firm understanding of technical concepts is necessary to effectively communicate with development teams and ensure alignment on technical requirements.
- Bachelor’s degree in a relevant field or equivalent experience.
- Extensive experience in product management particularly in ecommerce or digital product environments.
- Expert understanding of Shopify including admin management data migrations and integrations.
- Exceptional written and verbal communication skills in English with the ability to manage challenging client interactions independently.
- Selfdirected and proactive with the ability to work independently and lead projects with minimal oversight.
- Receptive to feedback and committed to continuous improvement both personally and within the team.
- Reliable and reassuring partner in collaboration with a strong focus on team success and client satisfaction.
- C1 English proficiency required.
- Nice to have: Project Management certifications (e.g. PMP Scrum Master) and/or previous agency experience.
- Strong understanding of Liquid Javascript React Tailwind CSS GraphQL REST Git
- Experience working with JIRA/Confluence or other tickets management systems.
- 23 years of experience working in eCommerce.
- Strong organizational and problemsolving skills.
- Proficient in writing software documentation.
- Strong understanding of the lifecycle and methodologies of software development.
- Ability to work well in a team environment.
- Ability to clearly articulate complicated systems to other team members and generate buyin.
- Manages own work on a weekly basis.
- Consistently delivers highquality material on time.
- Demonstrates aboveaverage productivity.
Employment Type
Full Time
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