Do you have a passion for Customer Support Are you a whiz with Polish and English languages Then this exciting opportunity as a Subject Matter Expert in ClujNapoca Romania could be perfect for you!
Were partnering with a leading BPO company to find a superstar to join their team supporting customers and partners of a popular alimentary supplements brand. In this role youll be the ultimate product expert ensuring customers have a fantastic experience at every touchpoint.
Ready to share your knowledge and explore a charming Romanian city This is your chance!
Tasks
- Become the goto person for customers and partners! Answer questions solve problems and provide exceptional service via calls emails chats and tickets.
- Customer experience king/queen! Deliver topnotch support that keeps customers happy and coming back for more.
- Keep our records squeaky clean! Update customer databases and document interactions for future reference and campaigns.
Requirements
- Live in ClujNapoca or be willing to relocate to this beautiful city.
- Master communicator! Have excellent written and verbal skills in Polish (C1) and English (B2).
- Techsavvy Be proficient in using MS Office applications.
- Be reliable responsible and have a positive attitude.
- Patience is key! Youll need excellent customer service skills with a friendly and helpful demeanor.
- Bring the energy! A highly motivated and enthusiastic approach is a must.
- Planning and decisionmaking skills are essential for success.
Benefits
- Competitive salary and benefits package that reflects your experience and performance.
- Double the bonus! Receive a signon bonus on top of performance incentives.
- Join a dynamic and fun team! Work with a multilingual multicultural team in a positive and friendly atmosphere.
- Learning is key! Receive comprehensive paid training to excel in your role.
- Relocation made easy! Well provide support to help you settle in ClujNapoca.
- Reach your full potential! We offer guidance and tools to help you succeed.
Are you ready to become a supplement expert and explore ClujNapoca Apply today!