With Relocation Support Croatian Customer Service In Cluj
With Relocation Support Croatian Customer Service In Cluj
Posted on :
29-09-2024
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Job Description
Key Responsibilities:
- Handle customer inquiries via phone email and chat in Croatian.
- Assist customers with questions regarding products troubleshooting and general assistance.
- Ensure timely resolution of customer issues while delivering highquality service.
- Maintain accurate records of customer interactions and feedback in our systems.
- Work collaboratively with internal teams to escalate and resolve complex issues.
- Engage in process improvements to enhance overall customer satisfaction.
Requirements:
- Native Croatian speaker with strong communication skills.
- B2 level proficiency in English.
- Previous experience in customer support or a similar role is preferred.
- Excellent problemsolving abilities and a customercentric approach.
- Capable of working independently as well as part of a team.
- Proficient in using computer systems and software applications.
What We Offer:
- Competitive salary plus performancebased bonuses.
- Comprehensive training and ongoing support to help you succeed.
- Opportunities for professional development and career advancement.
- A dynamic and supportive work environment.
Remote Work :
No
Employment Type
Full Time
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