drjobs Customer Support With Croatian

Customer Support With Croatian

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Job Location drjobs

Cluj-Napoca - Romania

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Job Description

Are you a dynamic individual fluent in Croatian and English looking for an exciting opportunity abroad

We are seeking Customer Support Specialists to join our vibrant team in ClujNapoca Romania. If you are willing to relocate and start a new adventure this position is for you!

Key Responsibilities:

  • Provide exceptional customer service to Croatianspeaking customers via email chat and phone.
  • Handle customer inquiries troubleshoot issues and provide accurate information in both Croatian and English.
  • Maintain a high level of customer satisfaction by delivering professional and prompt support.
  • Collaborate with other departments to resolve complex issues and improve the customer experience.

Requirements:

  • Fluency in Croatian (both spoken and written).
  • A minimum B2 English level.
  • Strong communication and problemsolving skills.
  • Ability to work onsite in ClujNapoca Romania.
  • Previous experience in customer service or call centers is a plus but not mandatory.
  • Enthusiastic customeroriented mindset with a willingness to learn.

Benefits Package:

  • Signing Bonus: 1000 gross paid within the first 3 months.
  • Performance Bonus: Available after 3 months based on individual and team performance.
  • Meal Tickets: Receive 30 RON per working day (120 per month) directly loaded onto your personal meal tickets card (for 20 worked days).
  • Medical Subscription: Full medical coverage starting from the 2nd month of employment.
  • Accommodation:
    • 3 months in companyprovided accommodations.
    • An additional 3 months of rent allowance (500 Gross per month).
  • Transportation: All relocation costs covered (including plane bus or train tickets from your current location).

Relocation to Romania:

  • This is an onsite role based in ClujNapoca Romania.
  • Full assistance with transportation and temporary accommodation for the first 6 months to help you settle comfortably.

Why Join Us

  • Exciting international work environment in a vibrant city.
  • Opportunities for growth and career development.
  • Comprehensive benefits package to support your relocation and lifestyle.

If youre ready to take the next step in your career and explore a new country while working in a supportive and dynamic environment apply today or send me your updated English CV at

Remote Work :

No

Employment Type

Full Time

Company Industry

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