With Relocation Support- Slovak Customer Support In Cluj
With Relocation Support- Slovak Customer Support In Cluj
Posted on :
29-09-2024
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Job Description
Key Responsibilities:
- Manage customer inquiries through phone email and chat in Slovak.
- Provide assistance with productrelated questions troubleshooting and general support.
- Ensure timely and effective resolution of customer issues while maintaining high service standards.
- Accurately document customer interactions and feedback in our systems.
- Collaborate with internal teams to escalate and address complex problems.
- Participate in process improvements to enhance customer satisfaction.
Requirements:
- Native Slovak speaker with strong communication abilities.
- B2 level proficiency in English.
- Prior experience in customer support or a similar role is preferred.
- Excellent problemsolving skills and a customeroriented approach.
- Ability to work both independently and collaboratively in a team.
- Proficient in using computer systems and software applications.
What We Offer:
- Competitive salary along with performancebased bonuses.
- Comprehensive training and ongoing support to ensure your success.
- Opportunities for professional growth within the organization.
- A dynamic and collaborative work environment.
Remote Work :
No
Employment Type
Full Time
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