Croatian Customer Support In Cluj
Croatian Customer Support In Cluj
Posted on :
29-09-2024
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Job Description
Key Responsibilities:
- Respond to customer inquiries via phone email and chat in Croatian.
- Assist customers with productrelated questions troubleshooting and general information.
- Ensure timely resolution of issues while maintaining a high standard of customer service.
- Document customer interactions and feedback accurately in our systems.
- Collaborate with internal teams to escalate and resolve complex issues.
- Contribute to process improvements to enhance the customer experience.
Requirements:
- Native Croatian speaker with excellent communication skills.
- B2 level proficiency in English.
- Previous experience in customer support or a related field is preferred.
- Strong problemsolving abilities and a customercentric approach.
- Ability to work independently and as part of a team.
- Proficient in using computer systems and software applications.
What We Offer:
- Competitive salary and performancebased bonuses.
- Comprehensive training and ongoing support to help you succeed.
- Opportunities for career advancement within the company.
- A dynamic and collaborative work environment.
Remote Work :
No
Employment Type
Full Time
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