We are seeking a dynamic customeroriented individual fluent in both Slovak and English to join our support team in ClujNapoca Romania.
If you are passionate about helping customers and solving problems and are willing to relocate to Romania this role is perfect for you.
You will provide topnotch customer service ensuring clients receive the assistance they need with professionalism and efficiency.
Responsibilities:
- Provide exceptional customer support in Slovak and English via phone email and chat.
- Address customer inquiries resolve complaints and provide product or servicerelated assistance.
- Ensure customer satisfaction by efficiently managing and solving issues.
- Maintain accurate and uptodate records of interactions and transactions.
- Collaborate with other departments to resolve complex issues.
- Continuously improve your knowledge of the companys products and services.
Requirements:
- Language Skills: Fluent in Slovak (both written and spoken).
- A minimum B2 English level (both written and spoken)
- Previous experience in customer service or a related field is an advantage but not mandatory.
- Excellent communication and interpersonal skills.
- Ability to handle multiple customer inquiries efficiently and professionally.
- Willingness to relocate to ClujNapoca Romania.
- Strong problemsolving abilities and attention to detail.
- Ability to work in a teamoriented environment.
Benefits:
- Signing Bonus: 750 EUR Gross paid within the first 3 months.
- Performance Bonus: Available after 3 months of employment.
- Meal Tickets: 30 RON per working day (approximately 120 EUR/month) loaded directly on the personal meal tickets card.
- Medical Subscription: Full coverage starting from the 2nd month of employment.
- Accommodation: Rent allowance of 500 EUR/month for the first 6 months of employment.
- Transportation: All relocation costs (plane ticket bus train) from your current location to Romania are fully covered.
- Opportunities for career growth and continuous training.
Why Join Us
- Work onsite in one of Romanias most vibrant cities ClujNapoca.
- Relocation support to make your move stressfree with rent and transportation costs covered.
- Be part of an international team and a company that values your contribution and offers opportunities for growth and development.
How to Apply:
If youre ready for a new adventure and have the required language skills and passion for customer support send your CV to or just click apply and begin your exciting journey with us in ClujNapoca!
Remote Work :
No