Slovak Customer Support In Cluj
Slovak Customer Support In Cluj
Posted on :
29-09-2024
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Job Description
Key Responsibilities:
- Respond to customer inquiries via phone email and chat in Slovak.
- Assist customers with productrelated questions troubleshooting and general assistance.
- Ensure prompt resolution of issues while maintaining high standards of customer service.
- Accurately document customer interactions and feedback in our systems.
- Collaborate with internal teams to escalate and resolve complex issues.
- Contribute to process improvements to enhance customer satisfaction.
Requirements:
- Native Slovak speaker with excellent communication skills.
- B2 level proficiency in English.
- Previous experience in customer support or a related field is preferred.
- Strong problemsolving skills and a customerfocused mindset.
- Ability to work independently and as part of a team.
- Proficient in using computer systems and software applications.
What We Offer:
- Competitive salary and performancebased bonuses.
- Comprehensive training and ongoing support to ensure your success.
- Opportunities for career growth within the company.
- A dynamic and collaborative work environment.
Remote Work :
No
Employment Type
Full Time
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