Head Of Marketing

Responsibilities:

• Manage and optimize product listings on various online marketplaces.
• Develop and implement strategies to increase sales and profitability on all marketplaces.
• Liaise with internal departments (such as marketing and sales) to ensure product listings are attractive and competitive.
• Monitor and analyze marketplace metrics to identify trends and sales opportunities.
• Collaborate with marketing teams to develop promotional strategies tailored to the marketplace.
• Coordinate with customer service teams to ensure excellent customer experiences
• Stay uptodate with industry trends and competitor activities
• Ensure compliance with marketplace policies and regulations
• Forecast and track sales trends and profits within the channel selected.
• Develop and manage marketplace budgets and goals with a deep understanding of budgeting.
• Provide regular reports on marketplace performance to senior management highlighting metrics.
• Coordinate with inventory teams to ensure adequate product supply for company platforms.
• Identify new marketplace opportunities and platforms for expansion especially within the business sector.
• Manage any escalations related to marketplace operations focusing on effective issue resolution.

Your impact:

• Increase in overall marketplace sales and average order value (AOV).
• Higher customer satisfaction rates and positive customer reviews.
• Increased traffic to marketplace listings and storefront.
• Increased conversions from marketplace channels.
• Reduction in operational issues or escalations on marketplaces.
• Successful launch of products on new marketplace platforms.
• Higher ROI from marketplace marketing/promotional investments.

Essential skills and qualifications:

• Bachelors degree in Business Marketing or a related field.
• At least 5 years of experience in online marketplace management.
• Strong knowledge of the ride hailing industry and its best practices.
• Proven experience in increasing sales on online marketplaces.
• Strong analytical and forecasting skills.
• Excellent verbal and written communication skills.
• Exceptional negotiation and relationship management skills especially for vendor management.
• Ability to work in a fastpaced crossfunctional team environment.
• Problemsolving aptitude and ability to handle escalations effectively.

The character our client is looking for:

• Detailoriented: Focusing on meticulous management of marketplace operations.
• Highly Adaptable: Able to cope with the rapidly changing digital landscape.
• ResultsDriven: Focusing on achieving specific performance metrics.
• Excellent Collaborator: Strong ability to work crossfunctionally within the firm.
• Resilient: Able to handle challenges and setbacks with grace and determination.

Remote Work :

No