- Basic salary up to MYR 12K plus bonus.
- To develop strategic plan with Dealers/ Branch Managers and monitor results to achieve area sales target (registration and wholesale).
- Ensure Dealers/ Branch Managers comply to principal standards processes and reporting.
- Ensure customer concerns within the area assigned are resolved in a timely and speedy manner.
- Assist in Dealer appointments and facility upgrades to ensure expansion of network.
Requirements
- Bachelors degree in Business Administration Marketing or a related field. A masters degree may be advantageous.
- Proficiency in Bahasa Melayu and English.
- Proficiency in Mandarin is a plus point but not mandatory.
- Several years of experience in automotive sales with a proven track record in sales leadership and achieving targets.
- Prior experience in a managerial or supervisory role is typically required.
- Willingness to travel within the assigned geographical area to visit dealerships meet customers and oversee sales activities.
- Ability to adapt to changing market conditions and adjust sales strategies accordingly.
- Knowledge of and adherence to industry regulations and standards governing automotive sales.
- Bachelor's degree in Business Administration, Management, Automotive Engineering, or a related field. A master's degree may be preferred. - Proficiency in Bahasa Melayu and English. - Proficiency in Mandarin would be a plus point but not mandatory. - Extensive experience in after-sales service management within the automotive industry. - Proven track record of progressively responsible roles, including leadership and managerial positions. - Familiarity with automotive after-sales service processes, including maintenance, repairs, spare parts management, and warranty services. - Proven experience in strategic planning, organizational development, and change management. - Ability to develop and implement strategies to enhance customer loyalty and address customer concerns effectively. - Strong financial management skills, including budgeting, cost control, and revenue optimization. - Experience in optimizing the procurement process for spare parts and services. - Strong analytical skills to assess performance metrics, identify trends, and make data-driven decisions. - Effective problem-solving skills to address challenges in after-sales operations. - Familiarity with automotive technology and the ability to leverage technology solutions for process optimization. - Experience in implementing and managing software systems relevant to after-sales services.