Area Manager - FB

About the Company

Our client expects candidate to drive endtoend retail operations to deliver their sales and growth ambition. They opened their first store in November and will expand rapidly over the course of 5 years. This role requires candidate who is servicefocused selfdriven and eager to grow. They are looking for talent who has strong ownership and is able to manage large operations team.

Job Responsiblities

Operations

• Operate and manage multiple store operations for the region
• Define and drive service excellence in food retail operations to ensure that operations meet internal and external customer satisfaction
• Drive sales performance of each store under his/her sales area
• Prepare duty roster reports at the end of the shift/week including staff control food beverage cash control and sales.
• Monitor labour (OT hours) and matters including inventory control and conducting daily and monthly stock take.
• Manage documents filing communicate information from HQ/Marketing to store team.
• Constantly review evaluate operations/procedures and suggest improvements to the management.
• Ensure consistent execution of store SOPs to maintain a clean organised and presentable store.
• Ensure that inhouse control systems/audit requirements are always adhered to.
• Ensure all staff are well briefed on their responsibilities and are constantly given supervision and motivation on all aspects of their work.
• Support the recruitment and selection of employees to the agreed staffing levels by using a costeffective recruitment methods.
• Provide guidance and direction to staffs including setting performance standards and monitoring their performance.
• Handle disciplinary issues conducting annual review and confirmation of staff.

Supply Chain

• Manage supply chain (basic supply planning procurement & logistics) and collaborate with international team to ensure endtoend seamless operations
• Forecast food and beverage consumptions based on historical data and trends to avoid wastages and efficient stock ordering.

Management

• Lead projects necessary in order to meet the companys goals.
• Perform all ad hoc tasks as and when required by the Management.
• Make appropriate decisions in a fastpaced environment and update management team accordingly.

Job Requirements

• 35 years of experience running Operations team in QSR / F&B industry
• Selfdriven accountable and passion for results
• Resourceful energetic and eager to drive impact
• Adaptive innovative and agile
• Growth mindset with shared vision to grow the company
• Strong business acumen with adept problem solving skills
• Inclusive team player in an empowered startup environment
• Strong communication skills in BM and English
• Proficient in Microsoft office (Powerpoint Excel Outlook)
• Travel within Malaysia especially Klang Valley
• Valid typhoid vaccination and food handler certificate. (halal certificate is a plus)
• Possess own vehicle
• Willing to work extra hours weekend and during Public Holidays
• Ability to travel domestically/internationally for training/new store opening

Remuneration

Up to MYR(Fixed Allowance)

Consultant in charge

Jia En

1. Parking claim basis
2. Toll claim basis
3. Handphone fix allowance (RM100)
4. Petrol fix allowance (RM500)

Remote Work :

No