Ivr Jobs in Pune

OverviewThe GenesysCyara IVR System Administrator plays a crucial role in ensuring the stable operation and maintenance of the IVR systems within the organization. This position is pivotal for managing and optimizing Genesys and Cyara platforms to facilitate effective customer interac More...

We are seeking a skilled Solution Architect with Google Dialogflow experience who has not just the designers aspect but strong technical skills to design and implement purposedriven solutions for upgrading existing IVR bot systems to Google Dialogflow CX. This role will oversee t More...

Job Title: Chatbot DeveloperWe are seeking a skilled Chatbot Developer to join our team. The ideal candidate will have handson experience designing and developing intelligent conversational interfaces across various platforms.Key Responsibilities:Develop implement and maintain IVR sys More...

Architect AWS DevOpsLocation: RemoteExperience: 8 to 16 YearsMustHave: Bachelors degree in Computer Science Information Technology or a related field. Advanced degree preferred. Minimum of 8 years of experience in the Contact Centre domain focusing on technology transformation. More...

Architect AWS DevOpsLocation: RemoteExperience: 8 to 16 YearsMustHave: Bachelors degree in Computer Science Information Technology or a related field. Advanced degree preferred. Minimum of 8 years of experience in the Contact Centre domain focusing on technology transformation. More...

JD COE Engineer: Google Contact Centre AI (CCAI)Experience : 35 YearsLocation : Hyderabad Bangalore Chennai Noida PuneBasic Qualifications 3 to 5 years development and implementation of Conversational AI solutions on GoogleCCAI ( Dialog Flow/ Virtual Agent Agent Assist) CCA More...

Retail Business Analyst Contact Centre AutomationExperience: 8 to 12 YearsLocation Pune/BangaloreMandatory Skills & Experience: Minimum 8 years of experience as a Business Analyst in the retail banking sector with a focus on Contact Centre Automation (Channels).Strong understandi More...

We are seeking an Amazon Connect Developer.Our customer is a leading American multinational healthcare and insurance company that focuses on delivering a full range of health benefits improving affordability simplifying healthcare experiences and providing access to toptier care.The p More...

We are undertaking a wide range of projects that enhance our clients customer experience (CX) strategies. This includes the development and implementation of routing and IVR strategies across various business lines as well as BOT development and middleware solutions. Our initiatives a More...

The worlds largest Healthcare company is undergoing a Customer Experience transformation and Miratech is its trusted partner in this journey.Transformation of traditional call center systems and processes to an omnichannel for our consumers providers and agents. The projects capabilit More...