Team Lead Customer Care Jobs in Cairo

Identify and collaborate with stakeholders to understand their business needs, objectives, and challenges. Analyze and document current business processes through conductingstakeholder interviews, workshops, and focus groups to uncover business challenges. Elicit, analyze and docu More...

Responsibilities: Designing and building mobile applications for Apple’s iOS platform. Collaborating with the design team to define app features. Ensuring quality and performance of the application to specifications. Identifying potential problems and resolving application More...

A subsidiary of Al Ahly Capital Al Ahly Momkn is a fastevolving Fintech company committed to promoting secure convenient & seamless payment solutions and financial services for business owners service providers and consumers across Egypt.At Al Ahly Momkn we foster a culture of inn More...

▪ Work with large datasets and solve difficult analysis problems, applying advanced analytical methods. Conduct end-to-end analyses, including data gathering and requirements specification, processing, analysis, ongoing deliverables, and presentations ▪ Build and prototype analysis an More...

Leads the engineering team members within the site to ensure all engineering requirements are completed on a daily basis Monitors system performance and functionality after accomplishment of any recommended modifications, maintenance tasks or significant events and special assignment More...

Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. Empowering team mem More...

Implements security controls, risk assessment framework, and program that align to regulations requirements, ensuring documented and sustainable compliance that aligns with AXA Group Security Standards. Manage the cyber and information security risk management lifecycle, including More...

Loading, unloading, and moving freight between delivery and storage areas as instructed. Coordinating the movement of freight with other workers via radio communication. Scanning or documenting freight, as well as marking items with identifying information. Moving freight manuall More...

Boost team performance and revenue. Handle calls with professionalism and improve conversion rates. Provide feedback and lead team meetings. Manage our lead generation system and optimize processes. Build strong relationships with partners and ensure smooth operations. Solve pr More...

Developing and implementing marketing plans. Undertaking competitor research and analyses. Conducting market research to establish customer trends and habits. Establishing goals and objectives in order to reach our customers through appropriate marketing channels (digital and tra More...

Customer Service RepresentativeKey Responsibilities: Community Engagement: Actively engage with the community by responding to social media comments, direct messages, SMS, and emails in a professional and fluent manner. Data Entry and Reporting: Perform accurate data entry tasks More...

Execute all banking transactions for the segment of VIP customers with the best quality, while fulfilling all required documents. Provide the best level of services and support to the segment of VIP customers. Support the Senior Client Relationship Manager in providing and More...

Roles and responsibilities The position is mainly responsible for the day to day smooth operations of the Customer Service Information Desk or booth ensuring that all customer service related activities is carried out in accordance with the prescribed policies and guidelines and the More...

- Determine patterns and analyse customer behaviour to address business problems and generate actionable insights - Assess the performance of different marketing activities (e.g. campaigns, product launch...etc) and their impact on the customers - Gather, validate, and explore data More...

RAYA Customer Experience (RAYA CX) is a leading provider of nextgeneration BPO and customer experience management services for Fortune 1000 companies across North America Europe the Middle East and Africa. Since 2001 RAYA CX has been delivering integrated business process outsourcing More...

Supervising the Customer Service staff on their daily responsibilities. Following up on received complaints & corresponding to sender. Ensures adherence to GUC policies & values through monitoring and coaching staff. Communicating with other departments to facilitate probl More...

Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche More...

Manage and supervise a team of customer service representatives. Develop and implement customer service policies and procedures. Monitor and evaluate customer service performance metrics. Handle escalated customer complaints and resolve issues effectively. Collaborate with other More...

Providing exceptional customer service and technical support to our valued clients. Responding to customer inquiries via phone, email, or chat. Troubleshooting technical issues and resolving customer problems efficiently. Ensuring customer satisfaction through effective comm More...

Resolve customer complaints efficiently through phone, email, or face-to-face interactions. Greet customers warmly and actively listen to understand the nature of their problem. Provide customers with accurate information and advice to address their needs. Collaborate with t More...