Second Level Support Engineer Jobs in Egypt

The Project Support Associate will play a crucial role in supporting our Firestopping & Thermal Team by managing daily communications tracking project progress and ensuring accurate documentation and billing. This position requires excellent organizational skills attention to deta More...

Roles and responsibilities Maintain the information and knowledge system/procedures and provide support to system users. Provide technical support and assist in the Monitoring and Evaluation practices in alignment with wider M&E policies and guidelines. Prepare a range of mon More...

Responsible for following projects Installation and POC with our partners.Ensures the regular & proper verification performance implementation for already exist and new projects.Conduct training sessions for partners/clients on newly installed hardware products.Validates system functi More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

1- Performs all necessary testing procedure, issues Certificates of analysis required and ensures that all obtained results are within the specified approved limit, using valid method of analysis. 2- Review all Obtained results for semi-finished products against the Out of trend limi More...

Preparing and implementing quality assurance policies and procedures. Performing routine inspections and quality tests. Identifying and resolving workflow and production issues. Ensuring that standards and safety regulations are observed. Addressing and discussing issues and propo More...

Provide strong support in the TX access and BH area at all technical levels of operation. Ensure proper and timely handling of individual/global complaints related to Transmission area. Responsibility of Initiating actions to improve the quality, availability and measurement of the More...

Providing software application support under the supervision of the Senior Engineer. Performing analyses on software application functionality and suggesting improvements. Ensuring effective front-end and back-end functionality of applications. Consulting with the software develo More...

Join our dynamic team as a Guest Experience Specialist and be part of a unique hotel and gastronomy concept in the heart of Munich. Tasks You will play an essential role in creating memorable experiences for our guests, from check-in to sharing local tips and recommendations. We belie More...

Troubleshoot and resolve hardware and software issues for end-users Provide guidance and training on the use of various IT systems and applications Monitor network performance and implement preventative maintenance Assist with the deployment and configuration of new IT equ More...

Are you a Financial Advisor or a Stock Broker looking for the next step in your career? Our client has an opportunity for you! Check out the Investment Counselor position. Do you have a background in Finance and Investments as either an advisor or broker, and... Are you a high achieve More...

Quality Monitoring: Regularly monitor customer interactions across various channels (phone, chat, email) to assess service quality for diverse customer support teams. Feedback and Coaching: Provide comprehensive and constructive feedback to team members regarding their performance & More...

Roles and responsibilities We are seeking a driven and highly organized Business Support Sr. Specialist to Support P&C Sector operations This role is pivotal in streamlining the process, enhancing communication, and contributing to strategic initiatives. Job Responsibilities & More...

Roles and responsibilities Analyze and diagnose technical problems in the supported applications in the production environment with full ownership and accountability over the production environment entailing fast restoration of services in case of outages Perform the daily technic More...

Troubleshoot and resolve hardware and software problems on desktops, laptops and other various computing equipment and devices related to Windows 10 and Office. Diagnose hardware issues, order parts, and replace faulty components. Answering user questions directly related to Windo More...

Support sales representatives to increase their productivity and to have more time for the sales operations. Supporting in getting approvals for our products from the utilities or any other entity. Manage & guide the back-office team in the daily tasks (handling inquiries, off More...

Troubleshooting and resolving IT issues in a timely manner. Communicating with coworkers to diagnose problems. Installing and configuring hardware and software. Talking coworkers through the process of fixing technical issues. Prioritizing your workload to ensure the most critic More...

Liaising with internal departments to determine recruitment needs. Determining selection criteria, hiring profiles, and job requirements for vacant positions. Sourcing potential candidates through online company career portals, recruitment sites, job boards, social platforms, as wel More...

Handle calls, e-mails, webchats, and other contacts within the service level agreement. Manage Intelligent Service Center activities through gathering business information from the user, logging properly Incidents and service requests in relevant ticketing tool. Diagnose, Troubles More...

Roles and responsibilities Drives value to customers and team members by creating and sharing related knowledge. ▪ partners with customers to support their business strategy and goals. ▪ Maintain External, Internal, and the vendor SLAs. Awareness with ITIL is a plus. ▪ Serve as t More...