Technical Support Specialist
Posted on :
08-10-2024
Employer Active
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
- Responsible for following projects Installation and POC with our partners.
- Ensures the regular & proper verification performance implementation for already exist and new projects.
- Conduct training sessions for partners/clients on newly installed hardware products.
- Validates system functionality by executing the operational checklist in order to ensure that each piece of equipment is working properly.
- Experience in engineering documents and technical submitting
- Collaborates with project manager in quote preparation and deliver detailed project plans and work breakdown.
- Create documentation for delivered projects and follow up with customers after installations.
- Provide technical client support and issue resolution remotely (via email phone and other electronic medium) or onsite.
- Conduct live demos to introduce hardware products to clients.
- Responsible for the software installation process for clients as per Company standards.
- Coach & lead partners hardware technicians
Job Requirements :
- Fresh grads are welcomed to invite.
- Excellent English command.
- Flexibility with Work Conditions and Emergency Cases.
- Solid experience in problem analysis and resolution of software problems.
- Must excel in a fastpaced agile environment where critical thinking and strong problem solving skills are required for success.
- Strong written and verbal communication skills.
- The ability to establish rapport and motivate associates at all levels in an effective manner
- The ability to manage multiple tasks simultaneously.
- Strong computer skills and have the ability to effectively use Internet and Microsoft Office products including Outlook Word PowerPoint and Excel.
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
