Reservation Agent Jobs in Egypt

Distributes accurate and timely agent schedules using WFM now / Nice IEX Inputs intraday corrections and exceptions into systems for agent time off and absences Monitors inbound volume for unusual activity to ensure staffing needs are met Recognize abnormal scheduling More...

Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers’ desired trave More...

+ Provide timely and accurate management information to support the Call Centre Management team in driving efficiency at team and individual agent + Arrange and work with operations team to implement the work schedule of the + Prepare and provide employees with a working schedule for More...

Job Objective:Managing the companys agents providing informational and marketing support to agents and expanding the agent network by contracting with new agents while maintaining current agents and activating inactive ones.Duties and Responsibilities: Adding new agents and branches i More...

Roles and responsibilities To attend and handle all incoming and outgoing outlets reservation requests, as per the hotel standards and procedures. To attract guests and to enhance their loyalty, providing a distinctive service through communication and sales skills, in order to im More...

Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products. Ensuring agents understand and comply with all call center objectives, performance standards, and policies. Answering ag More...

Assist in the day-to-day operations of the Reservations Department Manage telephone, fax and email enquiries in a prompt and professional manner and in accordance with company standards ensuring accuracy and attention to detail at all times Understand seasonal and historical trends More...

Roles and responsibilities Seat guests promptly at a table pre-set for the number in the party and according to guest preference. Set up host/hostess stand, review guest reservation book, and make recommendations as to the set-up of the room, maintain a station chart and cover count More...

Welcoming guests and visitors in a friendly and professional manner.Handling incoming calls taking messages and directing calls to the appropriate people.Answering questions about the organization its services and local information.Handling paperwork such as filing photocopying and da More...

Main Duties:Responsible for delivering the Social Events budgeted Banquet revenue.Sell & promote the hotels facilities and packages to Social events potential demand.Optimize the hotels exposure and visibility in the Social events business segment.Create Social events packages in More...

Main Duties:Responsible for delivering the Social Events budgeted Banquet revenue.Sell & promote the hotels facilities and packages to Social events potential demand.Optimize the hotels exposure and visibility in the Social events business segment.Create Social events packages in More...

Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products. Ensuring agents understand and comply with all call center objectives, performance standards, and policies. Answering agen More...

Main ResponsibilitiesPlay an active role in the strategic planning marketing plan and budgeting processes challenging the strategy with the General Manager & Director of Sales and Marketing.Prepare the annual topline budget for approval and track achievement across all revenue str More...

Position: RETENTION AGENTS (DE) Tunisia Company: The Talent Hunter Location: Hurghada Egypt Contract Details: Fulltime Permanent A leading compnay in Egypt is currently seeking highly motivated and skilled Retention Agents (DE) to join their team in Hurghada Egypt. As a Retention Agen More...

Oversee and supervise Target based transaction quality monitoring for the team and ensure accuracy. Oversee, and ensure focused audits for RCA & issues identification to support business. Prepare, review and assure delivering agent level scores, areas of opportunities are rep More...

- Manage and supervise work force management day to day operations in an effort to increase operational effectiveness. - Report and observe daily call center metrics on all projects, teams, and agent performance. - Analyze and adjust staffing to maximize efficiency and service level r More...

What you will be doing:Hotel Background is a mustSchedule and arrange all appointments for the General Manager.Prioritize all telephone calls and inperson external and internal visitors.Arrange all VIP reservation requests and associated amenities from the executive office and associa More...

Roles and responsibilities Interpret business analytics into meaningful action to improve performance. Business owner of all Revenue Management systems and tools, including, but not limited to, RMS, PMS, BI tools, Benchmark tools, Rate Shopping tools, Competitor Intelligence platfor More...

-Support in formulating FI products strategy ensuring the availability of a diversified product suite including accounts, cards, loans and money transfers with a key objective of acquiring new to bank customers and less cash transformation -Engage with product and segment manager More...

Handling online hotel booking reservations and dealing with offline overseas suppliers. Reserve accommodation at applicable/special rates. Confirm arrangements to agent or overseas offices. Ensure booking files are completed and updated, and record all necessary information in t More...