Receptionist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Welcoming guests and visitors in a friendly and professional manner.
- Handling incoming calls taking messages and directing calls to the appropriate people.
- Answering questions about the organization its services and local information.
- Handling paperwork such as filing photocopying and data entry.
- Scheduling meetings and appointments for staff members.
- Handling reservations for hotel rooms or other services
- Processing payments for services or products.
- handle the checkin process including assigning rooms collecting payment and providing room keys
- communicate with other hotel departments such as housekeeping maintenance and food and beverage to ensure smooth operations and fulfill guest requests.
Qualifications :
- High school diploma or equivalent
- Previous experience 1 in customer service or hospitality is preferred
- Proficiency in computer skills including Microsoft Office Suite
- Depending on the industry additional knowledge or certifications may be required. For example hotel front desk receptionists may need to be familiar with hotel management software and reservation systems
- Excellent communication skills Both verbal and written.
- Ability to interact with people from diverse backgrounds.
- Ability to handle difficult situations and find solutions.
- Ability to manage multiple tasks and prioritize.
- Ability to accurately complete tasks and maintain records.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
