Customer Success Management Jobs in Cairo

Advice and support users after they become customers. Proactively demonstrate possible use cases and best practices. Provide Technical and Product Support. Responsible for developing customer relationships that promote retention and loyalty with existing customers. Be the interfac More...

Extensive experience in customer success management and contact center operations. Proficiency in CRM software, call center technologies, and data analysis tools. Excellent communication and interpersonal skills, with the ability to build rapport and establish fruitful relationsh More...

Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials and other communica More...

Build a strong partnership with the Clients through leading the joint business planning process and designing the service charter for the client Own clients' governance process Strong & Intensive networking of relevant stakeholders with defined Clients and high Client enga More...

Responsible for the smooth onboarding of the client, on boarding ‘is making sure customer went live successfully with Foodics’ Responsible for the product know-how and training needs of the client upon the assignment from the professional services. Responsible for educat More...

- Serve as the main point of contact for clients, providing exceptional service and support throughout their project journey. - Develop a deep understanding of clients’ needs and expectations to deliver personalized design solutions and advice. - Coordinate with interior design More...

Are you ready to take the next step in your Business Development career NOK Facilities a trusted leader in Consulting Services is excited to present an incredible opportunity to join our esteemed team. We enjoy a flexible and diverse work environment and this could be your chance to s More...

Managing client accounts. Acting as the point of contact for clients. Identifying potential new clients. Identifying and implementing best practices. Organizing meetings with clients about their needs. Monitoring and reporting on sales performance. Handling budgets and client in More...

Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials and other communicati More...

The Merchant Client Success Manager Consultant is an individual contributor position which is accountable for owning the Client Services relationship of a small portfolio of Visa clients. The role serves as a functional specialist located in Cairo and reporting to the Head of CSM lead More...

1. Manage & operate the vulnerability scanning and application scanning tools and ensure that it is properly functioning all the time. 2. Coordinate with the respective stakeholders to conduct regular network scans (active and/or passive) to identify security gaps and vulnerabilit More...

Leads the “The Project Management for the DI & AT” function and reports to the Zone Order-to-Cash (OTC) PM and Country Egypt FI Head. Steers and oversees the relevant tasks to perform the Project Management activities: Responsible for project implementation - ac More...

Responsibilities: Developing and implementing a corporate travel policy. Setting up and organizing a monthly or annual travel budget. Negotiating rates, travel deals, and contracts with travel agencies. Maintaining a good working relationship with travel service providers and ve More...

Perform fault troubleshooting, identification and resolution for Vodafone Italy Enterprise Customers targeting (FCR) First call resolution. Solve the Incident within the comply SLA and meet the agreed KPI. Deal with different Internal Competence Teams, Carriers and 3rd Parties to so More...

Attending training sessions to grow knowledge of products and to develop customer service skills. Resolving phone, walk-in, mail, fax, and email customer inquiries. Processing and logging incoming calls into the CRM system. Identifying customer needs. Forwarding and escalating i More...

Develop a content plan. Create engaging content for all platforms, including blog pieces, articles, social media posts, newsletters, and videos. Engage with the online community and respond to comments and requests. Analyze web traffic and relevant community metrics. Relay commu More...

1.Confirm the sustainable reliability of WHO premises across the EMR region, including the office buildings and warehouses, by: a) Developing a comprehensive preventive and predictive maintenance plan including major repair and capital replacement for the main equipment/property, and More...

This is a remote position. Draft and review contracts in Arabic and English to ensure compliance with local and international laws. Monitor contractual obligations and ensure their accurate execution. Provide legal advice on contract drafting and risk assessment. Collaborat More...

Reviews, validates and uploads the bank statements to SAP and ensures collections to OTC transitory accounts have been correctly posted on time. Performs daily bank reconciliations, including the analysis, clearing of all pending issues and follows up open items (with internal cust More...

Talent Acquisition Supervise the end-to-end recruitment process to ensure manpower needs are fulfilled. Create & Handle Employer branding initiatives to attract the right calibers. Organization Development Conduct organizational assessments to diagnose issues affect More...