Customer Success Consultant
Posted on :
17-09-2024
Employer Active
1 Vacancy
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Job Description
- Build a strong partnership with the Clients through leading the joint business planning process and designing the service charter for the client
- Own clients' governance process
- Strong & Intensive networking of relevant stakeholders with defined Clients and high Client engagement
- Help Clients make winning decisions with a world-class service experience and through supporting the insights team in building value add business issue based presentations through analyzing data from multiple sources
- Continuously expand knowledge of business topics, markets and NielsenIQ products
- Understand Clients and define solution with stakeholders
- Know and understand the business needs of your Clients and conduct strategic workshop that generate added value and opportunities
- Support of budget attainment, close coordination with Sales team on sales opportunities
- Analyze and interpret data to answer specific Client business questions and deliver value to the Clients via actionable and concrete recommendations
- Build thought leadership pieces and lead strategic workshops
- Lead Client meetings and presentations
Employment Type
Full-time
Company Industry
Department / Functional Area
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