Customer Experience Agent Jobs in Egypt

● Suggest and modify suitable travel options that best suit the client’s needs. ● Engage in direct communication with the client through email, chat, and/or phone calls. ● Support our B2B customers in their business travels. ● Liaise with suppliers and partners to resolve boo More...

We are looking for a skilled and customer-oriented German-Speaking Customer Care Agent to join our dedicated customer care team. As a Customer Care Agent, you will be the first point of contact for our customers, providing assistance and resolving their inquiries promptly and professi More...

Responsible for assisting with the administration of recruitment programs Assist with scheduling initial screening interviews and coordinating with hiring managers for telephone interviews and/or face-to-face interviews with prospective applicants Ensure the maintenance of acc More...

- Handle calls from customers regarding inquiries, complaints, billing, and technical issues. - Provide accurate and efficient solutions to ensure customer satisfaction and retention. - Maintain detailed and accurate records of customer interactions and transactions. - Collaborate More...

- Serve as the main point of contact for clients, providing exceptional service and support throughout their project journey. - Develop a deep understanding of clients’ needs and expectations to deliver personalized design solutions and advice. - Coordinate with interior design More...

Advice and support users after they become customers. Proactively demonstrate possible use cases and best practices. Provide Technical and Product Support. Responsible for developing customer relationships that promote retention and loyalty with existing customers. Be the interfac More...

Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase sales. Meeting with More...

Position: French Customer Service Representative Company Overview: RayaCX is a leading customer experience management company dedicated to providing exceptional services to clients worldwide. Our mission is to help businesses build strong relationships with their customers through inn More...

Helping the company grow better by achieving customer satisfaction. Responding quickly to customers, empathizing with them, understanding the problem they face, and providing the support and advice they need. Persuading potential customers to buy the product or try the service provide More...

Resolve individual customer issues, uncover improvements, and troubleshoot and report customer experience vulnerabilities. Answering questions or inquiries that the customer needs to know. Providing high-quality service that meets all customer needs and enhances their level of satisfa More...

Extensive experience in customer success management and contact center operations. Proficiency in CRM software, call center technologies, and data analysis tools. Excellent communication and interpersonal skills, with the ability to build rapport and establish fruitful relationsh More...

External reputation & business environment strategy in collaboration with all Pfizer Groups/BUs. Assessment of market business risks/health care opportunities. Leads market access negotiations for negotiations that span the portfolio when there are cross - BU implications being r More...

Roles and responsibilities 1. Team Leadership and Supervision: Lead the Sales Team: Supervise and manage the furniture sales team, providing guidance, training, and support to ensure they meet individual and team sales targets. Training and Development: Conduct regular training s More...

Answer customer inquiries via phone, email, or chat. Resolve customer issues efficiently and effectively. Provide product information and support. Maintain customer records and databases. Adhere to company policies and procedures.

Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet; Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and servic More...

- Respond to inbound customer contacts via email, chat, or other communication channels in a courteous and professional manner - Actively listen to customers, understand their needs, and provide accurate, relevant, and personalized solutions - Efficiently navigate the organization&#39 More...

Respond to customer inquiries and resolve issues promptly. Maintain professionalism in all interactions. Document and follow up on customer interactions. Utilize customer service software to manage inquiries. Provide product and service information. Meet performance metr More...

Roles and responsibilities Cairo Sales – Sales Operations / Full-Time / On-site + Working closely with the sales and account management teams to ensure a seamless transition from sale to onboarding. + Being the main point of contact for new customers during the onboarding proc More...

Roles and responsibilities Customer Support: Respond to customer inquiries via phone, email, chat, or in-person promptly and professionally. Provide accurate information about products, services, policies, and procedures. Issue Resolution: Address customer comp More...

Excellent writing and speaking skills in German (C1 Level) & English (B2 Level) Language Previous work experience in an international airline environment / operation is a valuable advantage. Previous experience in working with a booking system such as Amadeus, Galileo, Sabre More...