Customer Experience Agent Jobs in Egypt

Roles and responsibilities Customer Interaction Inbound Support: Handle incoming customer inquiries via phone, email, or chat, providing prompt and accurate responses. Outbound Communication: Conduct follow-up calls or emails to resolve issues or check on customer satisfaction. More...

Providing high-quality service that meets all customer needs and enhances their level of satisfaction. Research and view the latest information and products of the company and review the company’s policy from time to time. Evaluating the customer experience, writing notes, and s More...

Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bel More...

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in act More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

About us:We are a growing agency that helps businesses from different industries scale. Our team members are resultsdriven individuals who like to move fast get the job done and have fun doing it.Seeking highly motivated and resultsoriented personalities to join our Call Center Depart More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Position: Call Center Agent French Speaker Company Overview: RayaCX is a leading customer experience management company providing innovative solutions to help businesses enhance their customer interactions and drive growth. With over 20 years of experience and a global presence RayaCX More...

Closely deal with all requests problems and needs of guests staying at the hotel and find solutions to problems focusing on guest satisfaction.Listen attentively to guests to get an effective customeroriented perspective and handle complaints properly.Handle guest complaints and More...

Position: Call Center Agent French Speaker Company Overview: RayaCX is a leading customer experience management company providing innovative solutions to help businesses enhance their customer interactions and drive growth. With over 20 years of experience and a global presence RayaCX More...

NOK is currently hiring for a very wellknown ecommerce company. Handle incoming chats telephone contacts and solve them in a timely manner and efficient manner Working Hours are 8 productive Hours 1 Hr Of break (Total 9 Hrs) Annual leave Sick and Maternity as per Egyptian labor law S More...

The position is responsible in managing the overall credit and receivable collection functions of the hotel in the most efficient manner in order to minimize the nonpayment of accounts and potential bad debts.  Primary Responsibilities  CREDIT APPLICATIONS Pro More...

The position is responsible in managing the overall credit and receivable collection functions of the hotel in the most efficient manner in order to minimize the nonpayment of accounts and potential bad debts.  Primary Responsibilities  CREDIT APPLICATIONS Pro More...

Performing different types of massages, beauty treatments, and wellness therapies. Maintaining detailed records of massages, treatments, and therapies performed on each spa guest. Communicating with guests during massages to adjust massage techniques as required. Resolving guest More...

Develop and design Customer profiling tools enabling customer persona and digital fingerprint identification. Building on Customer interactions and engagement on different journeys analytics for more individualized customer engagement approaches Build the framework of customer Engagem More...

Supporting the development of long-term organizational strategy. Conducting research and analyses of operational effectiveness, processes, stakeholders, etc. Aligning departmental goals, processes and resource allocation with the organizational strategy. Assessing market trends and More...

Position: French Customer Service Representative Company Overview: RayaCX is a leading customer experience management company dedicated to providing exceptional services to clients worldwide. Our mission is to help businesses build strong relationships with their customers through inn More...

Handle all GCS cases, follow up and close all requests. Attending customer’s inquiries by fulfilling their requirements, solve their problems, follow up their cases, and update them. Respond to all requests that are under IRT Immediate Respond Team as per the standard (respo More...

Responsible for SAP S4/HANA Implementation project as project manager. Participate in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility, including participating in design thinking workshops, performing project estim More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so th More...