Credit Manager - Only Employees with Hotels Experience
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The position is responsible in managing the overall credit and receivable collection functions of the hotel in the most efficient manner in order to minimize the nonpayment of accounts and potential bad debts.
Primary Responsibilities
CREDIT APPLICATIONS
Process credit applications within 10 working days ensuring that clients are notified promptly and professionally. The credit worthiness of all applicants is formally checked and approval must be received from the Director of Finance or its designate.
Review the credit worthiness of all existing nonAccor approved clients on a yearly basis.
CITY LEDGER
Ensure all invoices / statements are issued on a timely basis.
Monitor the prompt followup of all overdue accounts and minimize the recovery delay.
Implement effective inquiry response procedure for guests and management.
Ensure all travel agent commissions are timely processed and paid.
Report on monthly accounts receivable ageing analysis and detailed accounts ledgers.
Conduct credit meetings at least once a month.
Attend Credit Managers meetings to keep up to date knowledge of credit risks.
Appropriately manage all delinquent accounts liaising with debt collectors where needed.
Review and recommend accounts to be written off providing appropriate documentation.
GUEST LEDGER and LIAISON with FRONT OFFICE
Liaise between the Accounting Department and the Front Office
Ensure PX and PM accounts are checked on daily basis and transferred to city ledger within 48hrs from the departure date.
Review the Advance Deposit ledger to ensure all the balances are either current or for future date.
Inform the Front Office Manager of any deviations from policy by Assistant Managers or Front Office Cashiers that may come to his/ her attention.
Ensure guest refunds are processed in a timely manner as per the hotel policy; with all supporting paperwork and required authorizations.
GENERAL
Supervise daily operations of credit and accounts receivable.
Establish and maintain local credit policies and procedures regarding billing collection credit cards inquiries cheque cashing etc.
Maintain a close working relationship and communicate with the Room Sales Catering & Events Food & Beverage and Front Office departments.
Ensure the hotel complies with corporate policy on Credit and Accounts Receivable.
To be responsible for preparation of the various monthly reports as required by Management.
Qualifications :
Profile
Knowledge and Experience
Degree in Accounting or related filed
At least 3 years of experience in credit operations of similar size/style of hotel.
Proficient in PMS Opera and MS Applications (Excel Word Powerpoint etc.)
Competencies
Presentable well groomed with leadership quality.
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure and independently in a fast paced environment
Ability to work cohesively as part of a team
Ability to focus attention on guest needs remaining calm and courteous at all times
Excellent communication and organizational skills
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
