Bim Customer Support Professional Jobs in Cairo

-Lead & Manage a remote technical sales support office in Egypt supporting sales activities in KSA. -Oversee all technical activities, including lighting design, project management, and technical support. -Provide expert guidance and mentorship to the team, ensuring high-quality o More...

The PostgreSQL Database Administrator (DBA) will be responsible for the operations, implementation, maintenance, and performance tuning of PostgreSQL database systems. This role involves ensuring the security, availability, and reliability of PostgreSQL databases to support the org More...

Job DescriptionCandidates will be responsible for responding to technical advisory and technical implementation questions regarding M365 tools.These questions will come through chats and phone calls.  The ticket needs will vary depending on the request; they typically includ More...

What youll do:Actively engage with customers to understand their business objectives and how Microsoft 365 can support their goals.Educate customers on Microsoft 365 products and services guiding them on best practices for improving productivity and collaboration.Assist customers in e More...

Who are WebBedsWebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground services (hotels transfers tours activities) to travel professionals. Our products help our partners and customers to create amazin More...

Assist logistics process for the development of new products, inventory maintenance, manufacturing, shipment and delivery, and returns on products. Keep detailed records, generate reports, and develop presentations to help management understand the logistics perspective. Build relat More...

Speaking to customers to quickly get to the root of their problem. Providing timely and accurate customer feedback. Talking customers through a series of actions to resolve a problem. Following up with clients to ensure the problem is resolved. Replacing or repairing the necessa More...

1. Analyze and diagnose technical problems in the supported applications in the production environment with full ownership and accountability over the production environment entailing fast restoration of services in case of outages. 2. Perform the daily technical support tasks and han More...

What youll do:The initial customer contact is made via email with the goal of converting this initial interaction into a phone call. All technical and businessrelated dialogue is conducted during this call where you engage in a personalized dialogue with customers to identify their un More...

NOK Human Capital is hiring Enterprise technical support for a wellknown Internet and Network Solutions Service provider based in Egypt. Work Module: Remotely Job description: Provide the frontline support for enterprise customers By taking the first call from Enterprise client and More...

Boost team performance and revenue. Handle calls with professionalism and improve conversion rates. Provide feedback and lead team meetings. Manage our lead generation system and optimize processes. Build strong relationships with partners and ensure smooth operations. Solve pr More...

Developing and implementing marketing plans. Undertaking competitor research and analyses. Conducting market research to establish customer trends and habits. Establishing goals and objectives in order to reach our customers through appropriate marketing channels (digital and tra More...

Customer Service RepresentativeKey Responsibilities: Community Engagement: Actively engage with the community by responding to social media comments, direct messages, SMS, and emails in a professional and fluent manner. Data Entry and Reporting: Perform accurate data entry tasks More...

Execute all banking transactions for the segment of VIP customers with the best quality, while fulfilling all required documents. Provide the best level of services and support to the segment of VIP customers. Support the Senior Client Relationship Manager in providing and More...

Roles and responsibilities The position is mainly responsible for the day to day smooth operations of the Customer Service Information Desk or booth ensuring that all customer service related activities is carried out in accordance with the prescribed policies and guidelines and the More...

- Determine patterns and analyse customer behaviour to address business problems and generate actionable insights - Assess the performance of different marketing activities (e.g. campaigns, product launch...etc) and their impact on the customers - Gather, validate, and explore data More...

RAYA Customer Experience (RAYA CX) is a leading provider of nextgeneration BPO and customer experience management services for Fortune 1000 companies across North America Europe the Middle East and Africa. Since 2001 RAYA CX has been delivering integrated business process outsourcing More...

Supervising the Customer Service staff on their daily responsibilities. Following up on received complaints & corresponding to sender. Ensures adherence to GUC policies & values through monitoring and coaching staff. Communicating with other departments to facilitate probl More...

Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche More...

Manage and supervise a team of customer service representatives. Develop and implement customer service policies and procedures. Monitor and evaluate customer service performance metrics. Handle escalated customer complaints and resolve issues effectively. Collaborate with other More...