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Job description Company Description Summit Next is a Malaysiabased Business Process Management (BPM) company that provides multilingual customer service and telesales support to customers globally. We specialize in providing costeffective solutions especially to small/midsize organiza المزيد...

Job Description:Respond to incoming calls/chats/emails promptly and professionally and initiate outbound calls when required.Escalate intricate issues or complaints to higherlevel support or supervisors as needed.Develop and retain a profound understanding of the companys products ser المزيد...

The position will require you to support the contact centre via telephone calls and emails in spoken and written Mandarin English and Bahasa Malaysia.Responsibilities of the Role:Respond to incoming calls/chats/emails promptly and professionally and initiate outbound calls when requir المزيد...

Job Summary:The monitoring support is responsible for the proactive monitoring of 24x7 service orders and acting as a control tower coordinating service deliveries with various internal service teams including Service Delivery Manager Technical Support Technical Account Managers Part المزيد...

Job Responsibilities:Respond to incoming calls/chats/emails promptly and professionally and initiate outbound calls when required.Escalate intricate issues or complaints to higherlevel support or supervisors as needed.Develop and retain a profound understanding of the companys product المزيد...

Job Summary:To Lead Supervise coach and manage the Executive Technical Support team to ensure that both Call Centre operational targets (KPIs) and service levels are achieved.Review Workflows & process procedures (SOPs); to close Service gaps to ensure Call Centre productivityTo maint المزيد...

Job Brief:The Operations Supervisor is responsible for overseeing and coordinating the daily operations of call center. This role ensures the smooth functioning of operations drives process improvements and leads a team leaders and agents to meet performance targets and plays a key ro المزيد...

Level 2 Technical Customer Service Representative provides advanced technical support resolves complex issues handles escalated cases and ensures customer satisfaction.Responsibilities of the Role:Advanced Technical Support: Diagnose and resolve complex hardware software and network i المزيد...

Open Position: Level 2 IT Security Operations Center Engineer SOC (APAC Region)An IT MNC Company is hiring Level 2 IT Security Operations Center Engineer to join the team and based in the Kuala Lumpur office. Key responsibilities include:Acts as the Technical Lead for the SOC team and المزيد...

Position: Customer Service Consultant Salary Package: RM1800 RM2300 Working Location: Puchong Company Background: Aesthetic Clinic Working Days: 6 days/week (off on weekday overtime pay is provided) Working Hours: 10am to 7pm Job Descriptions: Good customer service experience in the المزيد...

We SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ Selangor where innovation meets excellence. As we embark on our rapid expansion we are eagerly seeking talented individuals to join our team as Customer Service Specialists providing unrivall المزيد...

Open Position: AML Compliance Specialist A renowned company is actively searching for an AML Compliance Specialist to join their team at the Kuala Lumpur office.Key Responsibilities:Minimum of 3 years of relevant experience in the banking finance or insurance sectors. Good understandi المزيد...

Open Position: Specialist Health and Hospitalization (Financial Services Company) A Financial Services Company is currently hiring Specialist Health & Hospitalization to join the team and be based in the Kuala Lumpur office. Key responsibilities include:Must hold a Diploma in any المزيد...

Open Position: Key Account Executive (Payment Solutions Company) A growing Payment Solutions Company in Malaysia is looking for Key Account Executive to join the team and be based in the Kuala Lumpur office.Key responsibilities include:Responsible for supporting Account Manager to ana المزيد...

Open Position: Test Automation Engineer (MNC Software Company) An MNC Software company is currently hiring for Test Automation Engineer to be based in their Selangor office. You will be involved in test automation covering product development projects used by regional users. Key respo المزيد...

Job Summary:Manage bothInbound & Outbound Call Fax and Letter for Front and Back Office services (Spore/NZ).The Responsibilities of the Role:1. Front Office.2. CSR will render the following service for enquiryvia calls & back office:Member particular update e.g. address phonePhonein المزيد...

Open Position: Technical Project Manager (Payment Solutions Company)A growing payment solution company in Malaysia is looking for Technical Project Manager to join the team and be based in the Kuala Lumpur office.Key responsibilities include:Strong domain and technical knowledge in pa المزيد...

Open Position: Sales Branch Manager Selangor (Financial Institution) One of the reputable Financial Institutions in Malaysia is currently hiring for Sales Branch Manager to lead the Sales & Operation team and be based in the Selangor banking branch. Key responsibilities include:Mo المزيد...

Open Position: Reporting Analyst Business Intelligence (BI) (MNC Company) An MNC Company is currently hiring for Reporting Analyst to join the Business Intelligence Department and be based in the Kuala Lumpur office. Key responsibilities include:Responsible for the design and creation المزيد...

Open Position: Personal Banker Banca & Wealth (Banking Industry) One of the reputable Banks in Malaysia is looking for Personal Banker Banca & Wealth to join them in the following states:JohorKedahKuala LumpurPenangPerak SelangorKey responsibilities include:Build and maintain المزيد...