Medical Virtual Assistant

This is a remote position.

We are seeking a reliable and professional Medical Virtual Assistant to assist our client with various administrative tasks. If you are organized compassionate and experienced in medical administration we would love to have you join our team!

Responsibilities:

• Answer phone calls promptly and professionally providing excellent customer service.
  

• Collect and record client information accurately.
  

• Schedule and manage client appointments.
  

• Send messages to clients regarding appointments followups and other inquiries.
  

• Call clients to remind them of their first appointments.
  

• Audit medical records for accuracy and completeness.
  

• Track and manage client copays.
  

• Assist with medical billing tasks
  

Requirements

• Previous experience as a Medical Virtual Assistant or in a similar administrative role in the healthcare or mental health industry.
  

• Excellent verbal and written communication skills in English.
  

• Strong organizational skills and attention to detail.
  

• Proficiency with scheduling software and electronic medical records (EMR) systems.
  

• Experience with medical billing is highly desirable.
  

• Ability to manage multiple tasks and prioritize effectively.
  

• High level of professionalism and confidentiality.
  

• Empathy and understanding of mental health care practices.