Systems And Network Administrator L2
Systems And Network Administrator L2
Posted on :
30-09-2024
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Job Description
Accountabilities:
- Successfully research and identify solutions to software and hardware issues.
- Diagnose and troubleshoot advanced technical issues including but not limited to
- firewalls switches windows servers and cloud environments such as Azure account
- setup network configuration application support Active Directory management
- security incident response etc.
- Communicate regularly with assigned clients to ensure service quality meets client
- expectations.
- Provide critical incident management and be the interface between clients and technical
- teams within the company during outages and other significant events!
- Prioritize and manage several open issues at one time.
- Document and follow up with clients to ensure their IT systems are fully functional after
- troubleshooting.
Requirements:
- 3 5 years of solid experience in Systems administration position preferably in an
- MSP environment
- Advanced technical troubleshooting experience recognizing and resolving issues in
- several IT environments.
- Strong proficiency in endcustomer communication skills with the ability to successfully
- identify and address concerns.
- Administration experience with Windows AD environments storage area networks
- DHCP and DNS
- Robust knowledge of Citrix Virtual Apps & Desktops Microsoft Failover Cluster
- Microsoft HyperV Manager Microsoft System Center Virtual Machine Manager
- (SCVMM)
- Experience with hypervisors and virtualizations subsystems
- Administration experience with Microsoft Azure Office365 and AWS.
- Desktop support expertise including Windows Mac OS X Linux and Office 365.
- Proficient in administering and troubleshooting VoIP system.
- Skilled in configuring and troubleshooting Cisco network equipment.
- Expertise in administering storage arrays and backup tools.
Additional:
- Professional IT Certifications such as MCSA or MCSE (Microsoft 365 & Azure) Cisco
- CCNA CCNP CCIE or VMware VCP are ideal
Remote Work :
No
Employment Type
Full Time
Key Skills
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