وظائف في مكتب خدمة تكنولوجيا المعلومات في القاهرة

Working in shift bases available 24/7 with on call rotation. Accountable for operation handling (Monitor and track ticket system, Escalations handling, email system, phone for incoming Incidents and Requests according to process) Liaising with other support groups in assistin المزيد...

Manage and resolve all logistics IT client’s technical queries and day-to-day issues arising from internal and external business clients. Monitor, respond and resolve all IT support tickets logged by end users. Make sure all tickets are resolved within agreed business SLAs a المزيد...

الإشراف على وإدارة الامتثال للقوانين واللوائح والمعايير ذات الصلة المتعلقة بتكنولوجيا المعلومات. يتضمن ذلك ضمان الالتزام بلوائح خصوصية البيانات وحمايتها، ومعايير أمان تكنولوجيا المعلومات، وأي متطلبات امتثال محددة تنطبق على ODE. تطوير وصيانة سياسات وإجراءات وإرشادات تكنولوجيا المعلومات المزيد...

Assist in preparing a group risk-based IT audit plan, to be reviewed by the Group IT Audit manager. Participate in evaluating IT controls, compliance, governance, process, and risk management. Participate in IT Security assessment & Audit project assignments. Development of I المزيد...

You will be an affiliate business partner who is responsible for convincingly, and communicating and acting as a trusted advisor with a strong business understanding You will ensure high-quality Digital, Data, and IT (DDI) services and solutions are delivered to the affiliate You المزيد...

تخطيط وإجراء جلسات نقل المعرفة للمستخدمين النهائيين حول إصدارات النظام الجديدة وتحديثات تكنولوجيا المعلومات والإنجازات. ضمان النشر الفعال لجميع أنظمة / تطبيقات تكنولوجيا المعلومات بما يتماشى مع استراتيجية TOTAL Group. البحث والتوصية بحلول وتكوينات تكنولوجيا المعلومات لتحقيق الأداء الأ المزيد...

Job Title: IT Project Manager (Large Medical Group) Cairo Contract Details: Fulltime A leading medical group in Cairo dedicated to providing highquality healthcare services to the community. We are currently seeking a highly skilled IT Project Manager to join our team and oversee the المزيد...

Speaking to customers to quickly get to the root of their problem. Providing timely and accurate customer feedback. Talking customers through a series of actions to resolve a problem. Following up with clients to ensure the problem is resolved. Replacing or repairing the necessa المزيد...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so المزيد...

Provide Direct Customer Support through various channels. Investigate and resolve customer complaints and queries – particularly those of an escalated nature. Provide feedback to the rest of the Customer Care team to ensure that all issues are resolved quickly. Continuously المزيد...

Respond to customer inquiries and resolve issues promptly and professionally Communicate effectively in both Arabic and English Provide accurate information about products and services Ensure customer satisfaction through excellent service delivery Collaborate with team members to المزيد...

Accountable for developing KONE’s position and customer base in the market Ensures development of customer relationships, profitability, customer loyalty and satisfaction. Approves and follows up customer plans for strategic and core1 in his/her area Identifies and builds المزيد...

Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, va المزيد...

Greet customers and hand out menus. Take meal and beverage orders from customers and place these orders in the kitchen. Make menu recommendations and inform patrons of any specials. Deliver meals and beverages to tables when they have been prepared. Check that customers are satisf المزيد...

وكيل خدمة العملاء الفرنسي وصف الشركة Teleperformance هي شركة عالمية لخدمات الأعمال الرقمية تقدم خدمات أعمال متقدمة ومدعومة رقميًا لمساعدة أفضل العلامات التجارية في العالم على تبسيط أعمالها بطرق هادفة ومستدامة على مستوى العالم. إن حضورنا المحلي والعالمي يعني أننا ندعم مجتمعاتنا وعم المزيد...

التعامل مع جميع حالات GCS ومتابعتها وإغلاق جميع الطلبات. - الرد على استفسارات العملاء من خلال تلبية متطلباتهم وحل مشاكلهم ومتابعة حالاتهم وتحديثها. الرد على جميع الطلبات الواردة ضمن فريق الاستجابة الفورية التابع لـ IRT وفقًا للمعايير (الرد خلال 24 ساعة طوال أيام الأسبوع وخلال 10 ثوانٍ المزيد...

NOK HC is hiring a call center representative on behalf of Goodsmart Goodsmart is a very wellknown online application with a premium household delivery service Requirements: * Girls only * Graduates and undergraduates with no commitment are welcome to apply * Level of English requ المزيد...

Greet customers and hand out menus. Take meal and beverage orders from customers and place these orders in the kitchen. Make menu recommendations and inform patrons of any specials. Deliver meals and beverages to tables when they have been prepared. Check that customers are sati المزيد...

حل مشاكل العملاء الفردية والكشف عن التحسينات واستكشاف الثغرات الخاصة بتجربة العميل والإبلاغ عنها. الإجابة على الأسئلة أو الاستفسارات التي يحتاج العميل إلى معرفتها. تقديم خدمة ذات جودة عالية تلبي كافة احتياجات العملاء وتعزز من مستوى رضاهم. البحث والاطلاع على أحدث المعلومات والمنتج المزيد...

Respond to customer inquiries and provide accurate information on time. Assist customers with product-related questions, technical issues, and general inquiries. Communicate with customers via their preferred channels, including email, phone, and live chat.