وظائف Guest Survey Associate في مصر

Main DutiesProvide worldclass service to guests anticipating their needs and exceeding their expectationsManage and oversee the daily operations of the front office ensuring smooth and efficient processesLead train and motivate the front office team to deliver exceptional customer ser المزيد...

SummaryReporting to the Director of Operations the role holder will contribute to the performance of their area by assisting in directing ensuring the hotel meets its financial and guest satisfaction objectives.ResponsibilitiesCoordinates and ensures all guest arrivals and departures المزيد...

Act as a bridge between guests and operational departments focusing on guest satisfaction and maximising the quality of services. 2.2 Create a communication bridge between guests and operational departments. 2.3 Shed light for all operational departments through the eyes of guests and المزيد...

Perform anticipatory high level services. Work with operation departments to ensure of guest’s memorable encounters and ensure that VIPs and ALL members receive special recognition and service. Keep active presence in the lobby to keep smooth operations by assisting guests المزيد...

الأدوار والمسؤوليات الترحيب بجميع ضيوف VIP عند وصولهم. الحفاظ على التفاعل اليومي مع جميع الضيوف من خلال مقابلتهم في منافذ المنتجع أو في وجبة الإفطار. التحكم في رضا الضيوف بشكل عام والحفاظ على مستوى عالٍ من درجة MEDALLIA. الالتقاء بالضيوف الذين لديهم مشكلات وحل مشكلات عدم الرضا لدي المزيد...

Greet clients and visitors with a positive, helpful attitude. Assisting clients in finding their way around the office. Announcing clients as necessary. Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs. Assis المزيد...

What you will be doing:Prepare for daily VIPs arrivals in terms of room allocation amenities and special requests of Guests.Keep Misenplace ready for VIP arrival (Reg.cards room keys welcome drink)Provide friendly sand courteous service to guest and respond promptly to all requests an المزيد...

Greet guests warmly and professionally upon arrival.Anticipate and address guest needs and preferences.Build rapport with guests and create a personalized experience.Resolve guest complaints and concerns in a timely and effective manner.Provide information about hotel amenities servic المزيد...

الأدوار والمسؤوليات التركيز على العملاء: تحب مساعدة الآخرين وتتمتع بقدرة طبيعية على تقديم خدمة ممتازة. ودود وسهل التعامل: تستمتع بلقاء أشخاص جدد وجعلهم يشعرون بالراحة. مهتم بالتفاصيل: تنتبه للأشياء الصغيرة لضمان سير كل شيء بسلاسة. لاعب فريق: تعمل جيدًا مع الآخرين وتساعد في جعل بي المزيد...

NOK Human Capital is hiring Guest Survey Associates for US account located in Salah Salem St Nasr City. Job Responsibilities: Make outbound calls to US citizens asking about how well their accommodation was. Build sustainable relationships and trust with customer accounts through op المزيد...

To have a full working knowledge and capability to perform all duties and tasks in the assigned Place of Work to the standard set.To ensure that all VIP and Loyalty Program guest are being met upon arrival and offered the best service standards within the ACCOR standardsTo provide cou المزيد...

To have a full working knowledge and capability to perform all duties and tasks in the assigned Place of Work to the standard set.To ensure that all VIP and Loyalty Program guest are being met upon arrival and offered the best service standards within the ACCOR standardsTo provide cou المزيد...

Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bell service and staff management. Being a source of informatio المزيد...

Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bel المزيد...

Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bel المزيد...

SummaryReporting to the Guest Relations Manager the role holder will contribute to the performance of their area by assisting in directing and ensuring the hotel meets its financial and guest satisfaction objectives.ResponsibilitiesCoordinates and ensures all guest arrivals and depart المزيد...

Closely deal with all requests problems and needs of guests staying at the hotel and find solutions to problems focusing on guest satisfaction.Listen attentively to guests to get an effective customeroriented perspective and handle complaints properly.Handle guest complaints and المزيد...

Closely deal with all requests problems and needs of guests staying at the hotel and find solutions to problems focusing on guest satisfaction.Listen attentively to guests to get an effective customeroriented perspective and handle complaints properly.Handle guest complaints and المزيد...

Closely deal with all requests problems and needs of guests staying at the hotel and find solutions to problems focusing on guest satisfaction.Listen attentively to guests to get an effective customeroriented perspective and handle complaints properly.Handle guest complaints and المزيد...

DUTIES AND RESPONSIBILITIES MANAGE THE DAILY GUEST SERVICES OPERATIONS: CONCIERGE BELL SERVICE DOOR SERVICE PARKING VALET NIGHT RUNNERSLeading the direction and supervision of all Guest Services duties are performed and maintained in accordance with the hotels standards and in li المزيد...